What are the responsibilities and job description for the Automotive Call Center Representative (BDC) - McCarthy Honda position at McCarthy Auto Group?
Automotive Call Center Representative/Business Development Representative
McCarthy Honda- Overland Park is seeking to add a Business Development Representative to their Service Business Development Center. The Business Development Center is the heart of the dealership and is where our sales and service departments look for new customers. First impressions are key in this position as you are talking to the customer via phone, email, and text. As the Business Development Representative, you will be responsible for answering internet leads and customer inquiries.
Job Responsibilities:
- Complete quality inbound and outbound calls, texts, and emails with customers
- Schedule service appointments and maintain service calendars
- Provide a high level of customer service
- Follow up with customers on their experience at the dealership
- Strong organizational skills and attention to detail are necessary
Qualifications:
- Must have Strong Communication Skills
- Must be a self-starter
- Strong organizational skills and attention to detail are necessary.
- High School Diploma or GED
- Must be goal driven
- Must be flexible and reliable
- Bilingual a plus!!
McCarthy Employment Perks
- Closed on Sundays!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Health Savings Account
- 401(k) with Company Match
- Paid Vacation and Holidays
- Employee Discounts on Vehicles, Service & Parts
- Employee Assistance Program
- Referral Bonuses
- Paid Training
- Community and Charity Involvement
If this sounds like the job for you, apply now!!