What are the responsibilities and job description for the Administrative Assistant / Engagement Specialist position at MCCA, Inc.?
MCCA is seeking a compassionate and organized Administrative Assistant / Engagement Specialist (AA/ES) for our Bridgeport Outpatient Program. The AA/ES serves as a key link between the Outpatient Clinic, CSSD referral sources, and the individuals we serve. This role is responsible for maintaining timely and accurate communication, data entry, and documentation in accordance with CSSD requirements.
The AA/ES actively engages referred clients, assists eligible individuals with obtaining public insurance and Medicaid benefits, and helps navigate the DSS application process. The AA/ES also promotes timely access to care by scheduling referrals promptly, conducting outreach as needed, and helping clients successfully connect to treatment and support services.
Qualifications:
Minimum Education: two-year degree, prefer bachelor’s degree in business, Psychology, Sociology, Social Worker or the Social Sciences.
Work Experience: Minimum of two years of demonstrated office and records management skills.
General: Ability to work independently, handling multiple projects and/or duties. Business English, including spelling, grammar and punctuation. Business arithmetic.
Excellent customer relations and front desk skills.
Computer proficiency in Microsoft Office, Outlook, Excel, Word, and PowerPoint a must. Carelogic experience a plus.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21