What are the responsibilities and job description for the Crew member position at McAlisters?
Crew Member Job Description
• Responsible for the preparation of certain food items
• Responsible for greeting our guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients as well as familiarity with the step-by-step procedure for friendly and efficient customer service. In addition, Team Member will be responsible for accurate cash control.
• Responsible for delivering orders to guest. To ensure that each order is complete and prepared properly, the team member will have to become familiar with all the menu items and their packaging.
• Responsible for cleanliness in the dining room and service to our guests.
• Responsible for insuring that each guest receives exactly what was ordered, both promptly and courteously. Orders must be directed to the dining room, curb side and pick up areas in an orderly and organized manner. All orders must be verified for correctness and completion.
• The team member must have the awareness to recognize if any particular station is about to fall behind and have the ability to render assistance at that station without hindering his/her remaining responsibilities.
• Responsible for filling all drink. In addition, the team member must be familiar with customer service procedures.
• Responsible for the preparation of each menu item quickly and according to specks. The team member is also responsible for maintaining the quality standards of the products he/she prepares.
• Responsible for the preparation of food items. The team member is also responsible for maintaining the quality standards of the products he/she prepares.