What are the responsibilities and job description for the Hourly Shift Manager position at McAlister's Deli?
Hourly Shift Manager
Do you want to work in a high-paced, team member-friendly environment where your leadership makes a real difference every day? At McAlister’s Deli, we’re one of the fastest-growing fast casual restaurant brands in the southeast—and that means fresh opportunities, new goals, and a real chance to grow with us.
As an Hourly Shift Manager, you’ll help lead the shift that keeps our guests coming back. Whether you’re supporting an open, stepping up during the rush, or closing strong, you’ll bring positivity, clear communication, and a commitment to great service.
Some of the benefits of working at McAlister’s Deli include:
PLUS TIP SHARE
Tremendous opportunity for career growth
Great team-oriented work atmosphere
Flexible scheduling
What you’ll do
Lead the shift by delegating tasks, coaching team performance, and keeping the flow smooth from start to finish
Help maintain quality and readiness by ensuring the restaurant is fully stocked with inventory and food supplies as needed
Keep things covered by arranging shift coverage when team members take time off
Support team members by resolving on-the-job challenges quickly and effectively
Monitor and improve daily performance by tracking labor, food costs, sales, and guest satisfaction
Ensure accuracy by balancing the cash drawer at the end of each shift
Coordinate with suppliers during deliveries to confirm product arrives correctly and on time
Deliver a great guest experience by ensuring client satisfaction and handling complaints with care and professionalism
Open or close the restaurant when responsible for the first or last shift
Maintain continuity by communicating key updates and pending tasks to the next Shift Manager
Help the restaurant improve by reporting maintenance and training needs
Protect guests and team members by following sanitation and safety policies
Schedule type
Full-time and Part-time
Interested? Apply to join the CLUB today!
McAlister’s Deli is an equal opportunity employer.
REQUIREMENTS
- A friendly, enthusiastic team player
- Someone who loves to serve our customers and your teammates
- Willing to learn and excited to grow in fast-paced environment
- Interested in the restaurant/foodservice industry
- Someone with lots of experience or if it’s your first job – all experience levels are welcome!
It’s obvious we like to have a great time at work - and our leadership is serious about managing high expectations and conducting business in a fun, respectful and highly ethical way. All of our managers, including our multiunit managers are hands on with our teams on a daily basis helping to raise the execution level of each manager and team member. We promote from within for many of our manager openings so opportunities for your growth are around every corner.
McAlister's Deli offers a unique environment that fosters individual growth and rewards performance. We credit our success to our people and endeavor to promote an environment of personal development, creativity, and opportunity. We operate a non-smoking, no-alcohol, no-grease restaurant environment - our menu consists of a variety of high-quality deli sandwiches, extra-large baked potatoes, soups, salads, desserts and our famous sweet tea.
Salary : $15 - $18