What are the responsibilities and job description for the Cashier - McAlister's Deli position at McAlister's Deli?
McAlister's Deli is seeking a friendly, dependable Cashier to provide exceptional customer service in a fast-paced restaurant environment. The Cashier is responsible for greeting guests, taking accurate orders, processing payments, and ensuring every customer has a positive dining experience while supporting the overall operations of the restaurant.
Key Responsibilities
- Welcome guests with a friendly and professional attitude.
- Accurately take dine-in, takeout, and online orders using the point-of-sale (POS) system.
- Process cash, credit card, gift card, and mobile payments while maintaining an accurate cash drawer.
- Answer customer questions regarding menu items, ingredients, and promotions.
- Package orders accurately and ensure food is served promptly.
- Keep the front counter, beverage station, dining area, and condiment station clean and fully stocked.
- Assist with food running, restocking supplies, and other front-of-house duties as needed.
- Follow all food safety, sanitation, and company operating procedures.
- Resolve customer concerns courteously and escalate issues to management when appropriate.
- Support opening and closing procedures, including cleaning and organizing workstations.
Qualifications
- High school diploma or equivalent preferred.
- Previous cashier, retail, or restaurant experience is a plus but not required.
- Strong customer service and communication skills.
- Basic math and cash-handling abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Dependable, team-oriented, and willing to learn.
- Flexible schedule, including evenings, weekends, and holidays.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift up to 25 pounds.
- Ability to bend, reach, and perform repetitive tasks throughout the shift.
Preferred Skills
- Customer Service
- Cash Handling
- Point-of-Sale (POS) Systems
- Communication
- Teamwork
- Time Management
- Multitasking
- Attention to Detail
- Problem Solving
- Food Safety and Sanitation
Work Location: In person
Benefits:
Employee Discounts, Job Training, Health Insurance