What are the responsibilities and job description for the Assistant Manager position at McAlister's Deli - Atlanta Restaurant Group, LLC?
The Assistant Manager contributes to the success of McAlister's through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The Assistant Manager's responsibility is to direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising managers and team members.
Reporting Relationship: The Assistant Manager reports to the General Manager.
Essential Functions:
- Ensure a High Quality Operation
- Maintain Controls
- Manage Team Members
- Advocate a Team Environment
- Manage Personal Development
Ensure a High Quality Operation
- Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
- Ensures prompt, friendly service according to McAlister's guidelines.
- Ensures the production of high quality food on a consistent basis.
- Directs overall activities and performance of team members on a shift-by-shift basis.
- Drives positive Guest experience through a front door and floor presence and timely delivery of accurate food orders.
- Ensures positive Guest experience by monitoring and ensuring appropriate steps of service and delivery of the McAlister's Touch.
- Maintains the proper atmosphere through music and lighting levels for varying business periods.
- Promotes an atmosphere of positive Guest Relations. Build Guest relationships and respond to Guest complaints or concerns professionally and in a timely manner. Responsible for written communications with Guests.
- Establishes a positive relationship with the local authorities and seek their help in managing regulatory and governance related issues.
- Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns. Responsible to support and implement Support Center - corporate initiatives.
Job Type: Full-time
Pay: $35,000.00 - $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
Experience:
- Leadership Experience: 3 years (Preferred)
- Restaurant Experience: 5 years (Preferred)
Atlanta Restaurant Group, LLC is a licensed franchisee of McAlister's Deli, an equal opportunity employer.
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