What are the responsibilities and job description for the Sr Administrative Assistant position at MC Test Service Inc?
SMTC is hiring for a Sr. Administrative Assistant!
SMTC Corporation was founded in 1985. SMTC is a mid-size provider of end-to-end electronics manufacturing services (EMS) including PCBA production, systems integration and comprehensive testing services, enclosure fabrication, as well as product design, sustaining engineering and supply chain management services. SMTC has facilities in the United States, Mexico, China and Canada. Services extend over the entire electronic product life cycle from the development and introduction of new products through to the growth, maturity and end-of-life phases.
Benefits Highlights:
*401K with company match
*PTO, Paid Holidays
*Tuition Reimbursement
*Medical HRA Plan
*Short term/Long term Disability Insurance, etc.
Summary: The Senior Administrative Assistant provides advanced administrative support to site leadership by coordinating daily administrative activities, preparing reports and presentations, managing schedules, organizing meetings, and supporting cross-functional communication. This role helps ensure the efficient operation of the site by maintaining accurate records, coordinating office activities, supporting employee programs, and assisting with departmental projects.
Working closely with Operations, Human Resources, Engineering, Quality, Supply Chain, Finance, and other departments, the Senior Administrative Assistant supports business operations through strong organization, attention to detail, and effective communication in a fast-paced manufacturing environment.
Essential Functions:
- Provide advanced administrative support to the Vice President/General Manager and site leadership by managing calendars, scheduling meetings, coordinating travel, preparing correspondence, and supporting daily business operations.
- Coordinate executive meetings, leadership meetings, All Hands meetings, customer visits, audits, and special events by managing logistics, presentation materials, agendas, meeting minutes, and follow-up actions.
- Support the new hire onboarding process by coordinating with Human Resources, preparing onboarding logistics, coordinating workspace readiness, ordering employee nameplates, and ensuring administrative readiness for new employees.
- Prepare, format, proofread, and distribute reports, presentations, spreadsheets, organizational communications, and executive correspondence while ensuring accuracy and professionalism.
- Maintain confidential business records, departmental files, organizational charts, standard operating procedures (SOPs), and other controlled documentation in accordance with company policies.
- Compile, analyze, and maintain operational reports, departmental metrics, key performance indicators (KPIs), and other business data to support leadership decision-making.
- Coordinate employee engagement and recognition activities, including birthday and anniversary communications, certification recognition, locker assignments, and other administrative support activities.
- Manage office and breakroom supply inventories, coordinate vendor orders, and maintain adequate inventory levels for office supplies, coffee service, water, utensils, and other departmental resources.
- Support employee badge and uniform administration by coordinating updates, maintaining administrative records, and ensuring accurate employee information is maintained within applicable business systems.
- Serve as a liaison between Operations, Human Resources, Engineering, Quality, Supply Chain, Finance, and other departments to facilitate communication, coordinate administrative activities, and support organizational objectives.
- Identify opportunities to improve administrative processes, document management, workflow efficiency, and office operations through continuous improvement initiatives.
- Perform other duties and special projects as assigned in support of departmental and organizational objectives.
Competencies:
- Executive Administrative Support
- Calendar & Meeting Management
- Business Communication
- Event & Meeting Coordination
- Document Management
- Report Preparation & Data Analysis
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Organization & Time Management
- Confidentiality & Professionalism
- Customer & Visitor Relations
- Cross-Functional Collaboration
- Office & Vendor Coordination
- Attention to Detail
- Problem Solving
- Continuous Improvement
Qualifications:
- Education: High School Diploma or GED required.
- Certifications: N/A
- Experience:
- Minimum of five (4) years of progressively responsible administrative support experience.
- Experience supporting senior leaders, directors, or executive leadership in a professional business environment.
- Manufacturing or Electronics Manufacturing Services (EMS) experience preferred.
- Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
- Experience preparing reports, presentations, executive correspondence, meeting materials, and business communications.
- Experience coordinating meetings, events, travel arrangements, and executive calendars.
- Experience maintaining confidential information while exercising sound judgment and professionalism.
Physical Requirements:
- Ability to stand and/or walk for extended periods during the work shift.
- Ability to sit for extended periods when performing inspection, testing, administrative, or computer-based tasks.
- Ability to use hands and fingers to handle, inspect, manipulate, assemble, or operate equipment and materials.
- Ability to perform repetitive hand, wrist, and arm movements.
- Ability to reach, bend, stoop, twist, kneel, crouch, and/or climb as required.
- Ability to visually inspect products, components, assemblies, documentation, and computer displays with or without corrective lenses.
- Ability to distinguish colors, markings, symbols, and other visual indicators when required by the position.
- Ability to hear and communicate effectively in a manufacturing environment.
- Ability to lift, carry, push, and/or pull materials and equipment up to 45 pounds.
- Ability to work in close proximity to production equipment, moving machinery, and material handling operations while maintaining situational awareness.
- Ability to wear and properly utilize required personal protective equipment (PPE) and ESD protection devices.
- Ability to maintain physical stamina necessary to meet production, quality, and operational requirements.
Mental Requirements:
- Work requires the ability to maintain attention to detail, concentration, and accuracy while performing routine and non-routine tasks in a fast-paced manufacturing environment.
- Employees must be able to understand and follow written and verbal instructions, interpret job-related documentation, apply established procedures, and make decisions within defined guidelines.
- The role requires effective problem-solving, organizational skills, and the ability to manage multiple priorities while adapting to changing production demands.
- Employees must be able to communicate effectively with supervisors, coworkers, and other departments, maintain focus despite interruptions, and consistently meet safety, quality, and productivity expectations.
Work Environment:
- Work is performed in a combination of professional office, electronics manufacturing, remote, and travel-based environments.
- Responsibilities may require regular interaction with production areas, exposing employees to moderate noise levels, fluctuating temperatures, production equipment, soldering operations, automated machinery, and general manufacturing activity.
- Duties may involve extended periods of sitting, standing, walking, bending, computer-based work, and occasional lifting or movement of materials consistent with job responsibilities.
- Employees entering production or controlled areas are required to follow all environmental, safety, ESD, quality, and equipment-handling procedures, including the use of SMTC-provided ESD-safe items where applicable.
- The role also requires travel between company locations, customer sites, or other business-related destinations as needed, as well as the ability to maintain a safe and secure remote workspace with reliable internet access when working remotely.
- Employees must remain attentive and compliant with all operational, safety, quality, confidentiality, and company policy requirements across all work environments.
Travel: 0-10% of the time based on business needs.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information or other protected status.
If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process.