What are the responsibilities and job description for the EDM Sinker Field Diagnostics Specialist (CNC/Mitsubishi) position at MC Machinery Systems - USA?
- Do you enjoy solving tough electro-mechanical puzzles on high-precision equipment?
- Are you excited by a role that travels 100% Monday–Friday, mostly across the U.S., with occasional international trips?
- Can you shift seamlessly between on-site repair and phone-based troubleshooting to keep customers running?
- Diagnose complex faults and execute on-site repairs on Mitsubishi Sinker EDM systems.
- Disassemble, rebuild, align, and verify mechanical and electrical assemblies.
- Guide customers by phone to isolate faults and restore uptime when a site visit isn’t required.
- Translate schematics and block diagrams into clear, actionable fixes.
- Document issues, resolutions, parts usage, and follow-ups in detail.
- Partner with customers through clear, professional communication.
- Take on other assigned tasks as operational needs evolve.
Our services happen where our customers are—on the shop floor and, when suitable, over the phone. You’ll represent a team that trains for skill mastery and invests in long-term careers, with a track record of employee longevity and strong customer retention.
What You Bring- Ability to read mechanical drawings and electrical wiring diagrams.
- CNC programming familiarity (G-code/M-code) preferred.
- Fluency with Windows operating systems.
- Effective written and verbal communication; collaborative mindset in fast-paced settings.
- Willingness and ability to travel extensively; valid driver’s license required.
- Two-year Electronic or Technical degree, or equivalent practical experience.
- Hands-on use of electrical test/inspection equipment (voltmeter, oscilloscope, etc.).
- Proven background in mechanical troubleshooting and repair.
- Experience with precision metrology (dial indicators, micrometers, calipers).
- Mainly indoor environments with potential exposure to weather shifts (heat, cold, wind, rain, sun).
- Proximity to moving machinery; moderate to loud noise.
- Significant driving and overtime expected; ability to operate a motor vehicle and a valid driver’s license are required.
- Frequent bending, twisting, standing, speaking, hearing, and kneeling.
- Repetitive hand use including squeezing, keyboarding, and crouching.
- Frequent lifting/carrying 1–10 lbs; recurrent lifting 11–20 lbs; occasional lifting/carrying 21–50 lbs.
- Constant push/pull 1–50 lbs; infrequent push/pull >50 lbs using handcarts or wheeled devices.
- Excellent visual and color acuity required.
- Equipment Troubleshooting; Electrical Troubleshooting; Mechanical Troubleshooting
- Electrical Schematics; Electrical Schematic Reading
- CNC Machine Repair; G-Code; M-Code
- Electrical Repair; Electrical / Electronic Systems; High Voltage Systems
- Pneumatics Experience; Pneumatics Troubleshooting
- Hydraulics Experience; Hydraulic Systems & Components
- Tolerance Analysis; Precision Measurement & Hand Metrology; Advanced Inspection & Gauge Measurement
- Mechanical Systems & Component Repair; Spindle Maintenance & Repair
- Field Service Readiness
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $26 - $29