What are the responsibilities and job description for the MBT Bank is Expanding - Retail Manager: Albert Lea, MN position at MBT Bank?
Description:
MBT Bank is seeking an experienced and customer-focused Retail Manager to help lead our expansion into the Albert Lea market. This is a unique opportunity to play a key role in establishing our presence, build customer relationships, develop a high-performing team, and drive branch growth from the ground up. The Retail Manager will deliver an exceptional customer experience, support branch operations, ensure regulatory compliance, and contribute to the long-term success of the branch and community.
Responsibilities:
- Assist customers and support daily branch operations.
- Handle complex customer inquiries and specialized account relationships with professionalism and sound judgment.
- Promote bank products, services, and digital banking solutions to strengthen customer relationships.
- Support branch growth by making referrals to internal partners including lending, investments, and insurance professionals.
- Manage branch operational needs, including supplies, facility maintenance, and vendor relationships.
- Manage schedules and staffing levels to ensure excellent customer service coverage.
Education and Experience:
- College degree or training in business, finance or related field is preferred.
- Three or more years of retail banking experience preferred.
- Previous supervisory or leadership experience preferred.
Salary : $52,000 - $60,000