TN Administrative Assistant/Receptionist

Summary

The Administrative Assistant / Receptionist serves as the first point of contact for the organization in both plants (KS & TN) while providing administrative support to the Brand President and assisting with daily store operations. This role requires a highly professional, friendly, and positive individual with strong communication skills and an executive presence. The ideal candidate ensures a welcoming, organized, and efficient workplace.

Essential Duties and Responsibilities

Reception & Front Desk

•     Answer phones, direct calls, take messages, and manage voicemail

•     Greet guests professionally and ensure proper visitor procedures

•     Maintain a clean and welcoming front desk area

•     Manage conference room scheduling

•     Handle incoming/outgoing mail and deliveries

Executive Administrative Support

•     Manage calendars, meetings, and appointments for the Brand President

•     Arrange travel for leadership, staff, and guests

•     Prepare reports, presentations, and correspondence

•     Assist with meetings, events, and meals

•     Handle confidential information with discretion

•     Support special projects as needed

Store Operations Support

•     Support day-to-day store operations

•     Provide excellent customer service

•     Help maintain store appearance and organization

•     Coordinate supplies and vendors

•     Order and distribute supplies

General Administrative Support

•     Assist departments as needed

•     Maintain organized documentation

•     Support internal communication

•             Perform other duties as assigned

Qualifications

Education and/or Experience:  High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Administrative, reception, or customer service experience preferred

Language Skills:  Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  Must have excellent communication skills.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

Reasoning Ability:  Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Other Qualifications:

•      Professional and polished demeanor

•      Strong communication skills

•      Highly organized and detail-oriented

•      Ability to multitask in a fast-paced environment

•      Positive and proactive mindset

•      Proficient in Microsoft Office

•      Maintains confidentiality

•      Bilingual (English/Spanish) preferred

Physical Demands

1. Sits             7 hours
2. Stands        1 hour
3. Walks        1 hour
4. Drives        0 hours

Employee Lifts and/or Carries: 

Maximum: 50 (lbs)                   Frequently: 5 (lbs)                    Occasionally: 10 (lbs)

Employee uses Hands for repetitive activities: 

1. Simple Grasping:    Right,   Occasional                   Left, Occasional
2. Pushing/Pulling:     Right,    Occasional                   Left, Occasional
3. Fine Manipulation: Right,    Occasional                   Left, Occasional

Employee uses Feet for repetitive activities: 

1. Right: None                        Left: None

Employee is required to perform these activities: 

1. Bending At Waist:              Occasional
2. Squatting:                           Occasional
3. Climbing Ladders, Stairs:    Occasional
4. Kneeling On Ground:         Occasional
5. Reaching Above Shoulder:  Occasional

Work Environment

Safety glasses and closed-toe shoes are required when on the production floor.  Typical 8-hour work days, overtime required when deemed necessary.

Competencies

Teamwork:  Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Motivation:  Measures self against standard of excellence.

Quality:  Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

Attendance/Punctuality:  Is consistently at work and on time.

Dependability:  Takes responsibility for own actions.