What are the responsibilities and job description for the Front Office Specialist/Medical Assistant position at MBI Industrial Medicine?
Salary: $19.31-$21.25/hour
Primary Responsibilities:
Primary Responsibilities:
- Greet patients, answer phones, schedule appointments, and handle reminder and no-show calls.
- Manage all workers’ compensation visits.
- Fax and/or email all necessary forms and dictations as required by insurance or employers.
- Attach all scanned documents and faxes to patients’ files.
- Prepare and process charts for new patients and Physical Therapy.
- Handle pre-authorizations, including contacting insurance carriers for JSA/FCE authorizations.
- Obtain reports from referring providers for patient follow-ups.
- Ensure that providers sign off on required paperwork (e.g., M-forms from Nurse Practitioners).
- Maintain cleanliness of the office and waiting room.
- Ensure all services performed are billed and entered into the system
- Request medical records from other facilities upon provider’s request.
- Run recall reports.
- Will perform Medical Assistant duties as assigned.
- High School Diploma or equivalent.
- Two or more years of recent experience in a fast-paced medical office environment preferred.
- Bilingual in Spanish is a plus.
Salary : $19 - $21