Direct Support Professional

Company Description

MBI Health Services, LLC. is a certified behavioral health agency servicing the D.C. Metropolitan Area. We provide a wide range of services and programs for both adults and children for the sake of helping each individuals gain back their confidence and security into their lives. We partner with several well-­known and highly regarded government healthcare agencies, such as the Department on Behavioral Health, the Department on Disability Services, and the National Institutes of Health.

Job Description

Support with Purpose. Empower Lives Every Day.

MBI Health Services is looking for compassionate and reliable Direct Support Professionals to join our residential team supporting adults and children with developmental disabilities. We currently have full-time (3:00 PM – 11:00 PM) and on-call shifts available in Washington, DC.

In this role, you’ll make a direct impact by helping individuals with personal care, daily living skills, and community engagement in a supportive, home-like setting. Experience working with individuals who use wheelchairs or driving a handicap-accessible van is a plus, but not required. If you’re patient, dependable, and ready to make a difference—you belong here.

Starting Pay: $17.50/hour.

Responsibilities and Duties:

• Assist individuals with personal hygiene, daily living activities, and medication administration as directed
• Create and maintain a safe, comfortable living environment for residents
• Provide emotional support and companionship to individuals in their homes
• Accompany residents on community outings and recreational activities
• Prepare nutritious meals and perform light housekeeping duties
• Implement and monitor individual care plans, ensuring personalized support
• Conduct monthly fire drills and maintain safety protocols
• Complete accurate and timely documentation of client activities and progress
• Collaborate with team members and healthcare professionals to ensure quality care
• Respond promptly and appropriately to emergencies
• Maintain confidentiality and adhere to ethical standards at all times
• Participate in ongoing training and professional development opportunities

• Immediately report any malfunction of equipment to the Residential Manager.

• Collect all mail from the properties relative to utility bills, court notices etc, and submit to Residential Manager.

• Ensure that during inclement weather and other emergencies all preventative and safety precaution activities are implemented as outlined in company policies.

Qualifications

• High school diploma or GED required
• Successfully complete Phase I and II orientation training approved by DDA
• Current CPR certification or willingness to obtain upon hire
• Strong verbal and written communication skills in English
• Physical ability to assist with personal care and perform light housekeeping duties
• Demonstrated empathy, patience, and resilience when working with individuals with developmental disabilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• Strong problem-solving skills and ability to remain calm under pressure
• Detail-oriented with excellent organizational abilities
• Complete other trainings as required by stakeholders and management
• Knowledge of emergency procedures and ability to respond appropriately in crisis situations
• Cultural sensitivity and awareness
• Willingness to learn and adapt to clients' individual needs
• Ability to maintain confidentiality and adhere to ethical standards
• Emotional stability and resilience in a challenging work environment
• Experience working with individuals with developmental disabilities preferred
• Commitment to ongoing professional development and training

Additional Information

MBI provides equal opportunities to all independent contractors and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all recruiting, contracting, placement, termination, transfers, leaves of absence, compensation, and training.

We offer a competitive total rewards package including market salaries, PTO,  employee perks, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K Plan, 401K Matching, Employee Referral Benefits, Short-term/Long-term disability, Growth Opportunities, and more.

Together, we can offer steps toward empowerment!