Research Analyst

Position Title:  Research Analyst (full-time, mostly remote)
Department: Office of Institutional Effectiveness
Reports To: Associate Dean for Institutional Effectiveness
Date: July 28, 2025

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities and to contribute to region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary
The ideal candidate will join a vibrant and inclusive educational community and have a desire and ability to work with a diverse population. MassBay Community College seeks a Research Analyst with strong skills in data analysis, visualization, and presentation to join the Office of Institutional Effectiveness to assist College leadership in promoting data-informed decision-making and assessing overall institutional effectiveness. The Analyst will support the College’s efforts in reporting data to internal stakeholders and external organizations. While this is a mostly remote position, the Analyst must be able to travel to campus as needed.
Key Responsibilities and Duties:
Data Collection and Management:
Work collaboratively within the department as well as across divisions to develop and generate reports, identify data anomalies, and streamline/support operational and research functions.

Collect, compile, and maintain institutional data from various sources, including student records, surveys, and external databases.
Data Analysis and Reporting:
Conduct quantitative and qualitative analyses to identify trends, patterns, and insights related to student outcomes, enrollment, retention, and other key performance indicators.
Develop and produce comprehensive reports, dashboards, and visualizations to communicate findings to stakeholders, including college leadership, faculty, and external agencies.
Research and Evaluation:

Research, administer, collect, and analyze data for the purposes of evaluating academic outcomes, and overall effectiveness of college initiatives;
CollaAddborate with faculty and staff to develop and administer surveys and other data collection instruments.

itional Responsibilities:
Prepare, review, and submit reports for needs assessments, program evaluations, and grant reports.
Prepare presentations for campus and external community members.
Perform other related duties as assigned.

Commitment to Equity: 
Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;   
Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;  
Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion;  
Engage with the Office of Diversity on issues related to underserved student success;  
Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and   
Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion.   

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.

Minimum Qualifications:
Education:
Bachelor’s degree in data analytics, statistics, or related field.
Experience:
2 to 4 years of experience in a research environment analyzing quantitative and qualitative data.
Preferred – experience in Institutional Research.
Master’s degree in Social/Behavioral Science, Education, Statistics, or related field may be substituted for experience.
Skills:
Knowledge of research and assessment principles in higher education.
Experience with both qualitative and quantitative methods of data analysis.
Ability to synthesize, summarize, interpret, and report data.
Proficiency with the Microsoft suite of applications, especially Excel.
Experience with Tableau.
Experience with web-based survey design.
Genuine enthusiasm for working with data.
Excellent communication skills.
Ability to work independently and as part of a team.
Ability to juggle multiple priorities and to be flexible as priorities change.
Attention to detail.

Preferred Qualifications:
Sensitivity and commitment to the goals of Affirmative Action and workforce diversity.
Experience working in a diverse environment.
Demonstrated commitment to working with underserved students.
Experience in Institutional Research at a community college.
Experience writing queries to extract data from databases.


Education:                 Bachelor’s degree required

Salary Range:            $65,000-75,000

Classification:            Non-Unit Professional

Source of Funding:   Local funds
To Apply:                   Please complete our online application by clicking the “Apply” button. Include letter of interest, resume, and list of three professional references with their contact information. Finalist candidates must provide official transcripts/certifications.

Deadline:                    September 1, 2025, or thereafter until filled. 

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence.  Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s for Affirmative Action and/or Title IX Coordinator (Lisa MacDonald, Director of Equity Compliance, lmacdonald@massbay.edu or (781) 239-3147), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

Hiring is contingent upon a successful CORI clearance.

Salary : $65,000 - $75,000