What are the responsibilities and job description for the Front Office Assistant position at MB2 Dental Solutions?
The Front Office Assistant plays a key role in ensuring smooth daily operations at the front desk by managing reception duties and providing excellent customer service. This position supports a large department and reports directly to the Administrative Director and Office Manager. The role requires flexibility in working hours and may involve occasional local travel. The Front Office Assistant is responsible for creating a welcoming environment while efficiently handling administrative tasks.
Responsibilities
- Greet and assist customers and visitors professionally
- Manage incoming phone calls and direct them as appropriate
- Schedule appointments and maintain calendars
- Perform accurate data entry and maintain records
- Oversee visitor management and mail handling
- Provide information assistance to staff and clients
- Maintain office supplies inventory and reorder as needed
Preferred Qualifications
- 3 years experience in front office administration
- High school diploma or equivalent
- Strong customer service skills
- Proficient in Microsoft Office Suite
- Experience with data entry and telephone etiquette
- Effective scheduling and communication abilities
- Strong multitasking and problem-solving skills
Salary : $50,000 - $70,000