What are the responsibilities and job description for the Pool Concierge position at MB Redevelopment, LLC?
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job-Specific Duties Responsible for maintaining guest safety in all pool areas, ensuring professional and consistent adherence to all pool safety standards In charge of greeting guests, making sure they receive different amenities every hour (sliced fruit, spritz, offer sunblock, give out chilled towels etc.) Responsible for pool hut retail (i.e. shirts, sunglasses, sun lotion/sun block) Responsible for open/close of pool procedures Supervise pool attendants/assists with monitoring and maintaining pool area Attends all departmental meetings and training sessions as scheduled Other Duties as assigned Physical Demands On their feet over 2/3 of the time Walking 1/3 of the time Using hands to handle, feel or point over 2/3 of the time Stooping, kneeling, crouching, crawling 2/3 of the time Using their listening and communication skills over 2/3 of the time There are special vision requirements that we ask for and they are: Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) General Duties Reports to work as scheduled in proper uniform and in accordance with the company’s personal appearance standards Notifies appropriate individuals fully and completely of all problems and unusual matters of significance Is polite, friendly, and helpful to guests, management, employees Attends appropriate hotel meetings and training sessions Promotes and applies teamwork skills at all times Executes emergency standards in accordance with hotel standards Complies with safety regulations policies and procedures Complies with hotel department standards, policies and rules Remains current with hotel information and changes Maintains cleanliness and excellent condition of equipment and work area Qualifications Min. 2 years previous experience in guest services. Supervisory experience preferred. Excellent guest service skills Excellent oral communication skills Ability to lift 40 lbs. and pull/push 100 lbs Able to work a flexible schedule, including weekends and holidays Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
