Dental Front Office Assistant

Overview
Join our dynamic dental team as a Dental Front Office Assistant, where your energy and organizational skills will be the heartbeat of our busy clinic! In this vital role, you will be the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, insurance verification, and patient service will help us deliver exceptional dental care while maintaining efficient office operations. This paid position offers an exciting opportunity to grow within a supportive environment that values professionalism, accuracy, and compassionate patient interactions.

Duties

• Greet patients warmly and manage multi-line phone systems with excellent phone etiquette and professionalism
• Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring proper documentation review for billing purposes
• Assist with patient intake processes, including collecting medical history and updating electronic health records (EHR systems) like Epic, Meditech, or eClinicalWorks
• Handle medical billing and coding tasks, including CPT coding, ICD-10/ICD-9/ICD coding, and medical collection procedures to ensure timely payments
• Maintain organized dental records and ensure compliance with HIPAA regulations for health information management
• Support office management tasks such as filing, data entry (including 10 key typing), and managing clinic supplies

Qualifications

• Prior dental office experience or clinic experience is highly preferred; familiarity with dental terminology is a plus
• Strong computer skills with proficiency in Microsoft Office suite and dental practice management software (Dentrix, Eaglesoft)
• Knowledge of EMR systems such as Epic, Meditech, or Athenahealth; experience with EHR systems like eClinicalWorks is advantageous
• Excellent customer service skills with a focus on patient service and care plans coordination
• Ability to perform administrative tasks efficiently in a fast-paced environment while maintaining attention to detail
• Bilingual abilities are desirable to serve diverse patient populations effectively
• Strong organizational skills with clerical experience including filing, documentation review, and office management tasks

Join us in creating a positive impact on patients’ lives through exceptional front desk support! This role is essential in fostering a welcoming environment while ensuring all administrative functions run seamlessly. We are committed to supporting your professional growth through ongoing training in medical billing, coding standards, and office management best practices. If you’re passionate about healthcare administration and eager to contribute your skills to a vibrant dental team, we want to hear from you!

Pay: $23.80 - $35.87 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person

Salary : $24 - $36