What are the responsibilities and job description for the Crane Service Technician position at Mazzella Companies?
Crane Service Technician
Location: Tuscaloosa, AL | Full-Time | Reports to: Service Supervisor / Service Manager
What You'll Do
As a Crane Service Technician at Mazzella, you'll be on the front lines—helping customers by maintaining, repairing, and inspecting overhead cranes and hoists at their facilities. You'll troubleshoot electrical, mechanical, and structural issues, ensuring equipment is safe and working properly.
This is a hands-on, customer-facing role that requires both technical expertise and strong people skills.
Your day-to-day will include:
- Performing on-site repairs and inspections on overhead crane and hoist systems
- Responding to emergency service calls, including after-hours and weekends (as needed)
- Troubleshooting electrical and mechanical systems using testing tools and visual inspection
- Following all OSHA, ANSI, CMAA, and industry safety standards
- Communicating with customers, explaining your work, and getting sign-off
- Completing accurate service reports, time sheets, and inspection forms
- Keeping your tools, vehicle, and parts inventory in good order
- Supporting sales by identifying repair/replacement opportunities
What You Bring
We're looking for someone who is experienced, self-motivated, and eager to grow with us.
Preferred Qualifications:
- High school diploma or technical/vocational training in electrical or mechanical fields
- 2 years of hands-on experience in overhead crane or hoist repair, 4 years preferred
- Strong skills in troubleshooting VFDs, brakes, motors, gearboxes, and control panels
- Familiarity with OSHA, CMAA, ANSI standards
- Valid driver's license in good standing
- Comfortable with heights, lifting heavy parts (75 lbs), and varied work hours
- Good computer skills (e.g., Microsoft Office) and ability to complete paperwork accurately
- Strong communication and customer service skills
Bonus Points For:
- Overhead Crane Inspector certification (Level 3 )
- Experience supporting sales or quoting repair work
- A passion for learning new technologies and tools
Why Work at Mazzella?
At Mazzella, we're more than a company—we're a family of 1,200 people across 40 locations. We take care of our team because we believe that when you grow, we all grow.
What We Offer:
- Competitive pay overtime opportunities
- Comprehensive benefits – health, dental, vision, life, disability, and 401(k) with company match
- Paid time off paid holidays
- Free virtual doctor visits (Teledoc – $0 copay)
- Tuition reimbursement – keep learning and we'll support you
- Career growth – development programs and internal promotions
- A culture built on respect, teamwork, and integrity
Our Core Values
- Be Safe – We prioritize everyone's well-being
- Be a Lifelong Learner – We never stop growing
- Be Humble – We win as a team
- Be Hungry – We go above and beyond
- Be Smart – We understand people and relationships
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