What are the responsibilities and job description for the Host/Hostess position at Mazza's?
Join Our Winning Team!
We are seeking fun, outgoing, and high-energy individuals to join our team as part-time and/or full-time Host/Hostess. If you take pride in providing great service, love making people feel special, and want to make money with a flexible schedule, then we want to hear from you!
Job Summary
Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Activities & Responsibilities
Primary
• Promote, work, and act in a manner consistent with the mission of Mazza’s Restaurant:
• Warmly and graciously greet all guests and seat them at tables or in waiting areas.
• Open the front door for guests entering or leaving the restaurant when possible.
• Provide guests with menus and inform them of their server’s name upon seating.
• Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Answer telephone calls and respond to inquiries or transfer calls.
• Receive and record guests' dining reservations.
• Thank guests as they leave and invite them to return.
• Operate POS terminal to accept payments for dine-in or carry out food and beverage.
• Assist with preparing and serving food and beverages for both dine in and carry out
Minimum Qualifications
• Able to work in a standing position for long periods of time (up to 5 hours).
Our Story: Mazza’s Restaurant was established in Mount Vernon, Ohio in 1939. Our menu offers a fresh homemade spin on old classics and original family recipes with a new twist on Italian/American themed comfort food. Mazza’s revives an inviting, friendly atmosphere featuring a new bar/lounge, dining room and banquet room. With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every guest, every day. Come join us!