What are the responsibilities and job description for the Guest Service Representative/Service Lane Assistant position at MAZDA OF SOUTH CHARLOTTE?
Mazda of South Charlotte is seeking Guest Service Representatives for our dealership in Pineville, NC.
Responsibilities for the career opportunity include:
- Accepts and reconciles cash, check, charge or credit card from service and parts invoices and closes deposit at the end of the day.
- Provides clerical and secretarial assistance to parts and service departments as needed.
- Facilitates loaner automobiles to service customers as needed.
- Helps maintain service lounge.
- Answers service department call overflow and sets appointments or transfers to personnel as required.
- Closes service repair orders and parts invoices.
- Collects aftermarket warranty payments as needed
- Calls customers as needed for follow up on surveys or appointments.
- Keeps work area neat and clean.
- Performs other duties as assigned.
- Assists with scanning and filing of Service ROs and Parts Invoices.
- Drives vehicles to and from the service lane and parking lot as needed.
Position Requirements:
- Excellent listening and communication skills
- Outgoing and positive personality
- Punctual nature and ability to handle schedule flexibility
- Professional appearance
- Valid driver’s license and clean driving record
Mazda of South Charlotte offers a professional work environment and a competitive compensation and benefit package, which includes:
- Healthcare benefits: medical, dental, vision, flexible spending account, health savings account, voluntary life insurance, disability, and accident coverages
- 401K eligibility after one year of service
- Employee discounts and pricing
- Paid holidays
This opportunity is available to qualified candidates who are interested in establishing a long-term, mutually beneficial employment relationship.
Equal Opportunity and Drug Free Workplace Employer
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Employee assistance program
- Flexible spending account
- Health savings account
- Life insurance
Experience:
- Dealership: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $15 - $18