Veterinary Receptionist - Mayville, WI

Mayville Animal Clinic is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Monday through Friday. Weekends OFF

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You'll Appreciate: Six paid holidays, and an Employee Assistance Program 

Are you proud of your customer service skills? Want to work in an animal-filled environment? The Mayville Animal Clinic is a 5-doctor mixed-animal practice, and we are ready to hire a full-time receptionist. Some of the patients we care for include dogs, cats, horses, cows, goats, sheep, pigs, chickens, turkeys, llamas, and more. We hope to add a caring, compassionate individual to help us achieve our clinic's goal of providing superior customer service and empathy-focused care.

Why Our Veterinary Receptionists Love It Here

• A work-life balance that fosters a proper work-life balance and offers flexibility when life happens
• Occasional coffee runs, ice cream parties, and a breakroom stocked with drinks and snacks-always
• Continued education to help our employees grow in their positions
• A rewarding career helping people with the pets they love

What You'll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to clients promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and do daily money counts
• Maintain a clean, organized front desk and welcoming lobby environment
• Manage medical record requests, reminders, and basic administrative tasks
• Handle client concerns with empathy and professionalism, escalating when needed

What Our Veterinary Receptionists Bring

• Empathy and professionalism
• Attention to detail and organizational skills
• Excellent verbal and written communication skills

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you would like to join our amazing team, we would love to hear from you. A love of animals and a background in customer service would be a great fit for this position.

Diversity, equity, inclusion, and belonging are core values at Mayville Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.