Join Our Team as a Service Advisor at Somerset Auto Repair!

Are you a customer service superstar with automotive experience and a passion for building strong relationships? Somerset Auto Repair is looking for a friendly, organized, and highly motivated Service Advisor to join our team in Somerset, KY. As a Service Advisor, you will be the face of our company, helping customers understand their vehicle needs while providing exceptional service and support.

Key Responsibilities:

• Build strong relationships with customers and provide outstanding service
• Schedule appointments and coordinate vehicle repairs
• Communicate effectively with technicians and customers throughout the repair process
• Provide accurate estimates and recommendations for maintenance and repairs
• Keep work organized and ensure a smooth customer experience
• Follow shop processes and procedures to help the team operate efficiently

Requirements:

• Positive attitude and outgoing personality
• Strong relationship-building and communication skills
• Morning person – must be able to arrive at the shop daily by 7:30 AM
• Strong organizational skills
• Ability to manage multiple tasks and keep things running smoothly

Experience Preferred:

• Automotive Service Advisor or shop experience
• Customer service experience
• Experience with Shop-Ware or Steer
• Experience working with SOPs (Standard Operating Procedures)

We are looking for someone who enjoys helping people, staying organized, and being part of a team that values excellent service. If you take pride in providing a great customer experience and enjoy working in a fast-paced environment, we would love to hear from you.

About Us:

Somerset Auto Repair is a well-established, locally owned and operated automotive repair shop serving Somerset, KY and the surrounding area. We are known for honesty, quality workmanship, and a strong team culture. Our team takes pride in maintaining a clean, organized, and professional environment where employees can do their best work while providing exceptional service to every customer.

At Somerset Auto Repair, we treat our customers like family and are committed to helping them keep their vehicles safe and reliable. Come join our team and be a part of our commitment to exceptional service and customer satisfaction!