What are the responsibilities and job description for the Clinical Liaison position at Mays Home Health?
Clinical Liaison – Home Health & Hospice
Provider Relations & Community Partnerships
Are you a clinically trained professional who thrives on building relationships and driving meaningful impact? We’re seeking a Clinical Liaison – Home Health & Hospice to serve as a trusted resource to hospitals, physicians, and care teams while helping patients transition smoothly into home health or hospice services.
In this role, you’ll combine clinical expertise with relationship-based outreach to grow referrals, support compliance, and strengthen partnerships across the healthcare continuum.
What You’ll Do
- Build and maintain strong referral relationships with hospitals, SNFs, physicians, and healthcare partners
- Assess patient eligibility for home health and hospice services in accordance with clinical and regulatory guidelines
- Collaborate closely with discharge planners, case managers, and physicians to ensure seamless transitions of care
- Educate patients and families on services, care plans, and expectations
- Drive referral growth by consistently achieving established goals
- Identify and develop new growth opportunities with hospitals and health systems
- Coordinate and support C-suite and leadership-level meetings to strengthen hospital partnerships
- Partner with leadership to establish preferred partnerships, ACO relationships, narrow networks, and electronic referral integrations
- Ensure referrals meet all regulatory, payer, and compliance requirements
- Work with clinical teams to support timely start of care
- Provide education and in-services to referral sources on eligibility, regulations, and best practices
- Represent the organization at community events, professional meetings, and networking opportunities
What We’re Looking For
- RN, LPN, PT, OT, or other qualified clinical background preferred
- Minimum of 2 years of experience in healthcare (home health, hospice, or discharge planning preferred)
- Strong understanding of home health and hospice regulations, Medicare/Medicaid guidelines, and reimbursement
- Proven ability to build trust-based relationships with providers and healthcare partners
- Comfortable working independently while collaborating with interdisciplinary teams
- Strong communication, presentation, and organizational skills
- Proficiency with EHR systems and Microsoft Office
- Ability to travel routinely within assigned territory
- Valid driver’s license with reliable, insured transportation
Why Join Us?
- Make a meaningful difference by helping patients receive the right care at the right time
- Relationship-focused role with autonomy and visibility
- Collaborative, mission-driven healthcare organization
- Competitive compensation with performance incentives
- Comprehensive benefits and professional development support
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