What are the responsibilities and job description for the Front Desk Receptionist position at Mayo Dental?
Company Overview
Mayo Dental is committed to providing high-quality, aesthetic, and enduring dental care in a welcoming and professional environment. Led by a dedicated team of highly trained dental professionals utilizing state-of-the-art technology, the practice aims to deliver personalized care tailored to each patient’s needs.
Job Overview
We are seeking a proactive and organized Front Desk Receptionist to serve as the first point of contact for our patients and visitors. The ideal candidate will possess excellent communication skills, technical proficiency, and a friendly demeanor. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth practice workflow.
Duties
- Greet patients and visitors warmly, establishing a positive first impression of the practice.
- Answer multi-line phone systems promptly and professionally, directing calls efficiently.
- Schedule appointments accurately using calendar management tools while maintaining organized records.
- Manage patient check-in and check-out processes with attention to detail and confidentiality.
- Handle data entry tasks, update patient information, and maintain filing systems with precision.
- Assist with office management duties such as inventory tracking and supply organization.
- Provide excellent customer support by addressing inquiries, resolving concerns, and ensuring patient satisfaction.
- Utilize productivity software including Microsoft Office applications, spreadsheets, and word processing tools to support administrative tasks.
Requirements
- Proven clerical experience in an office or healthcare setting with strong organizational skills.
- Proficiency in computer literacy, including familiarity with Microsoft Office Suite (Word, Excel) and data entry.
- Experience with multi-line phone systems and phone etiquette is essential.
- Bilingual abilities are highly desirable to effectively communicate with diverse patient populations.
- Knowledge of QuickBooks or similar accounting software is a plus for handling billing or financial records.
- Excellent interpersonal skills with a focus on customer service and client communication.
- Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment.
- Previous office management or administrative experience is preferred but not mandatory; training will be provided for the right candidate.
Join our team as a Front Desk Receptionist to help us deliver exceptional patient experiences through professionalism, organization, and friendly service!
Pay: $24.94 - $33.56 per hour
Work Location: In person
Salary : $25 - $34