What are the responsibilities and job description for the Residential Comfort Adviser position at Maynor Service Company?
Residential Comfort Adviser
Job Description
Position Summary
The Residential Comfort Adviser is responsible for generating and closing residential replacement sales opportunities for HVAC, Plumbing, and Electrical systems and services. This customer-focused sales professional meets with homeowners to evaluate their needs, recommend solutions, prepare proposals, and secure sales while delivering an exceptional customer experience.
Essential Duties and Responsibilities
• Meet with homeowners to evaluate HVAC, plumbing, and electrical replacement needs.
• Inspect existing systems and identify replacement, upgrade, repair, and enhancement opportunities.
• Present customized solutions and prepare proposals.
• Educate customers regarding efficiencies, warranties, maintenance plans, and financing options.
• Achieve sales and revenue goals while maintaining high customer satisfaction.
• Coordinate with installation and operations teams.
• Maintain CRM records and sales documentation.
HVAC Sales
• Recommend replacement systems, IAQ products, zoning, and related comfort solutions.
Plumbing Sales
• Sell water heaters, tankless systems, water treatment products, repipes, sewer and water line replacements, and fixture upgrades.
Electrical Sales
• Sell panel upgrades, generators, EV chargers, surge protection, lighting upgrades, and electrical system improvements.
Qualifications
Required: High School Diploma or GED; valid driver license; minimum two years of sales or customer-facing experience. Preferred: In-home sales experience and HVAC, plumbing, or electrical industry knowledge.
Performance Expectations
Meet or exceed sales objectives, maintain strong close rates, deliver exceptional customer experience, and uphold Maynor Service Company values.
Maynor Services is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to any protected characteristic under federal, state, or local law.