What are the responsibilities and job description for the Office Administrator position at Mayfield Gardens, Inc.?
About Us
We are a third-generation, family-owned landscaping company with deep roots in our community and an exciting future ahead of us. As we grow into the next chapter of our business, we are building a team that reflects our values of hard work, pride in craft, genuine care for our clients, and a warm, joyful spirit. Our office is the heartbeat of our operations, and the right person in this role will help carry that heartbeat forward.
The Role
We are looking for an Office Administrator who is the welcoming first voice our clients hear and the organizational engine behind our day-to-day operations. This is a front-of-house, client-facing role that is integral to connecting our customers with our team. You are not just answering phones, you are representing who we are.
In this vital role, you will be the backbone of daily office operations, ensuring smooth and efficient functioning across all administrative tasks. Your energetic approach and attention to detail will help foster a productive environment, support team members, and enhance overall office performance. This position offers an exciting opportunity for someone with strong organizational skills, excellent communication abilities, and a passion for providing exceptional customer support.
If you are a dynamic and highly organized Office Administrator, apply to join our team!
Key Responsibilities
- Manage front desk responsibilities, greeting visitors and directing them appropriately with professional phone etiquette
- Operate multi-line phone systems to handle incoming calls efficiently and courteously
- Maintain accurate data entry using tools like QuickBooks, Microsoft Office, and Google Workspace for invoicing, record keeping, and reporting
- Oversee office management tasks such as filing, proofreading documents, calendar management, and scheduling appointments
- Provide exceptional customer service by responding promptly to inquiries and supporting clients or patients in person or via phone
- Support bookkeeping activities including basic bookkeeping tasks and financial record organization
- Assist with personal assistant duties such as calendar coordination, appointment setting, and task prioritization to ensure smooth daily operations
- Be a reliable and positive bridge between our clients and our team throughout the year, especially during our peak spring season.
- Handle additional administrative tasks as needed to support company operations.
Skills
- Proficiency in QuickBooks, Microsoft Office (Word, Excel, Outlook), and Google Workspace applications
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Excellent communication skills with a professional phone manner and strong typing speed
- Bilingual abilities are a plus to serve diverse client needs effectively
- Prior office experience including clerical duties such as filing, data entry, proofreading, and document management
- Knowledge of office management best practices and administrative processes
- Experience in customer service roles such as dental or medical receptionist or personal assistant positions is highly desirable
- Familiarity with multi-line phone systems, calendar management tools, and basic bookkeeping or bookkeeping software
What We’re Looking For
The ideal candidate brings a mix of professional skill and personal warmth. You thrive in a fast-paced environment, take pride in your work, and genuinely love connecting with people.
- Exceptional phone etiquette: Professional, clear, and genuinely warm
- Strong organizational skills with a talent for managing multiple priorities without missing a beat
- High emotional intelligence: You read the room, adapt your communication style, and make people feel heard
- Clear and professional written and verbal communication
- A joyful, positive, and lighthearted spirit: you bring good energy to the team and to every client interaction
- Career-focused mindset: you are looking for a home to grow, not just a job
- Self-motivated and reliable: you take ownership of your responsibilities
- Comfortable with a physically active, seasonal business environment where spring brings a higher volume and energy level
Schedule & Position Details
- Full-time, in-person position based in Newtown Square, PA
- Monday through Friday, 7:00 AM – 4:00 PM
- Minimum 40 hours per week with overtime opportunities available
- Saturday availability during spring busy season
- Year-round employment. We are busy every season
Why Join Our Team
When you join us, you are not just filling a role, you are becoming part of a family legacy. We are proud of where we come from and energized about where we are going. Our team is made up of talented, hardworking, and genuinely wonderful people who show up for each other every day. We are growing, and we want to grow with you.
Ready to Grow With Us?
If you are a motivated, organized, and warm-hearted professional who loves being the connector between a company and its clients, we would love to hear from you.
Pay: $25.00 - $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $25 - $28