Relief Driver (Class B)

GENERAL PURPOSE
Provide relief/backup support for company when drivers are on vacation or other time off. May provide on-call relief,
cover partial trips or fill in due to staffing needs. Demonstrate knowledge of multiple delivery routes and possess
necessary qualifications and experience to drive class B vehicles per the relief driving assignment. Keep up-to-date
knowledge of routes, which may include going on route ride(s) to keep active knowledge. Operate a straight truck or pup
truck to deliver products in a safe and timely manner to customers according to the delivery route schedule as
determined by the supervisor. Demonstrate high standards of customer service. Communicate frequently with peers,
supervisors, and others.
JOB DUTIES AND RESPONSIBILITIES

• Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering

to all safety practices

• Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing

homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers
and walk-ins) in a safe and timely manner

• Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery

delays to management due to road conditions, accidents or breakdowns

• Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel

cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route)

• Collect empty cases
• Provide merchandising support based on customer requirements and promote the addition and sales of new

products if appropriate

• Communicate effectively and maintain good relations with customers, resolve customer complaints, and report

any problems to the driver supervisor or manager

• Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check,

etc.) and maintain a clean vehicle

• Ensure load is properly secured prior to travel and at each stop and make adjustments when needed
• Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including

delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports

• Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports
• Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control

and company distribution procedures; document condition of freight before departure

• Attend all driver workshops and training sessions
• Use company supported applications or systems properly
• Represent DFA positively and professionally at all times during interactions with customers or other individuals
• The requirements herein are intended to describe the general nature and level of work performed by employee,

but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• Up to 2 years of experience driving a straight truck or pup truck, within the last 5 years preferred
• Must meet minimum age requirements
• Must meet DFA requirements for Motor Vehicle Records
• Must meet all DOT requirements
• Certification and/or License – valid Class B/Class B with Air Brake CDL

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of DOT procedures, rules, and requirements
• Skill in proficient computer usage
• Ability to communicate effectively, both verbally and in writing
• Skills with math for calculating load size and recording accurate volume/weight measurements
• Able to contribute to the positive performance behaviors through personal example
• Able to be proactive in seeking solutions, taking appropriate steps to solve problems
• Able to work in collaboration effectively and foster good teamwork
• Able to follow directions and meet deadlines
• Customer service skills
• Able to interpret and apply company policies
• Able to adapt and manage to change effectively
• Able to perform task and duties with minimal supervision
• Able to take initiative in performing job
• Good organization and record keeping skills
• Able to be punctual
• Must be able to read, write and speak English