What are the responsibilities and job description for the Transportation Coordinator/Driver position at Mayfair Village Retirement Center?
Position Summary
The Transportation Coordinator/Driver loads, transports, and unloads residents safely for personal errands, medical appointments and activity outings in accordance with all laws, regulations and Century Park standards. Reports to the Lifestyles Services Director.
Qualifications
- Must be high school graduate or equivalent
- Must have valid commercial drivers’ license (CDL) with P endorsement in current state with satisfactory driving record
- Prior experience with seniors preferred
Primary Job Responsibilities
- Delivers transportation services in a pleasant manner for the residents’ enjoyment
- Transports residents safely and timely to planned community activities and personal appointments
- Assists residents with boarding and de boarding vehicle especially those with special needs
- Demonstrates safe driving techniques to protect our residents
- Tracks mileage in vehicle log
- Maintains receipts for vehicle expenses
- Writes up charge slips for billable transportation provided to residents
- Responds proactively to prevent resident injuries during transporting
- Completes routine maintenance for safe operation of vehicle (i.e., fluid levels, oil changes, checking tires)
- Maintains vehicle maintenance log
- Reports any non routine maintenance needs to Executive Director for prior approval
- Keeps vehicle’s interior and exterior clean and safe to reflect well on community’s reputation
- Represents the community in professional manner during outings and/or appointments
- Works cooperatively with other departments (i.e., Sales, Lifestyle Services) to plan and execute special events
- Complies with all Department of Transportation (DOT) standards as required for drivers of vehicles over 10,001 lbs and transporting residents including CDL license
Additional Requirements
- Must complete pre inspections before use of vehicle
- Must be able to monitor regular maintenance (oil changes, tire rotations, etc.)
- Must be able to make independent decisions when circumstances warrant such action
- Must demonstrate excellent customer service and hospitality
- Must demonstrate trustworthiness and dependability
- Must perform proficiently in all competency areas including but not limited to: transportation responsibilities, resident rights, and safety and sanitation
- Maintains confidentiality of all proprietary and/or confidential information
- Must understand and follow company policies, including harassment and compliance procedures
- Must be able to receive and resolve complaints graciously
- Must always be in proper attire and well groomed
- Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training
Who We Are
At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of all our associates. Our “people come first” approach ensures that excellence, respect and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind.
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