Analyst II: Legal Platform Operations

Overview

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

This role operates within the Legal Platform Operations (LPO) team, which is responsible for supporting, configuring, and operating practice-centric legal technology solutions across the firm. The Analyst supports the execution of platform integrations, operational readiness, and measurement activities by assisting in translating approved requirements into secure and supportable platform configurations.

The position partners closely with Practice Innovation (PI) and Practice Solutions (PS) teams to ensure solutions are implemented consistently with LTI’s problem-first, platform-first, and evidence-led principles, while gaining experience across the full LTI delivery lifecycle.

Responsibilities

Essential Functions:

Platform Integration & Delivery (LPO Core Responsibilities)

• Assists with solution integration activities in alignment with firm architecture, security, and platform standards, including configuration of connectors, APIs, authentication models, and data pipelines
• Supports coordination with vendors, security, architecture, and practice stakeholders to validate requirements, testing outcomes, and deployment readiness
• Participates in system testing, deployment validation, and post-go-live verification activities across global environments
• Helps maintain platform environments and follows established integration patterns and secure-by-design standards

Telemetry, Measurement & Value Realization

• Supports the implementation and operation of telemetry dashboards and usage pipelines used to track defined KPIs
• Contributes data inputs and analysis to Value Realization Reports, helping demonstrate improvements in efficiency, quality, risk reduction, and user satisfaction
• Escalates insights related to adoption trends, operational issues, or optimization opportunities to senior team members

Operational Support & Continuous Improvement

• Provides second-level support for LTO-supported applications and integrations under guidance from senior team members
• Assists with maintaining solution documentation, knowledge articles, and operational runbooks as part of the LPO knowledge base
• Participates in backlog refinement, retrospectives, and continuous learning activities to support ongoing delivery and platform maturity

Collaboration & Cross-Team Engagement

• Works with PI and PS teams to ensure configurations align with approved requirements, scenario briefs, and architecture designs.
• Supports engagement with practice groups to understand workflows, operational needs, and adoption considerations
• Assists with change enablement and user guidance activities by translating technical concepts for non-technical stakeholders

Qualifications

Education/Training/Certifications:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience required

Professional Experience:

• 1-3 years supporting or delivering enterprise technology solutions, preferably within Microsoft 365, Azure, or integrated cloud environments
• Exposure to structured delivery frameworks such as Agile or DevOps

Technical Skills:

• Working knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages) and Microsoft 365 enterprise services
• Familiarity with APIs, low-code/no-code platforms, and modern authentication concepts (OAuth, SAML, SCIM)
• Basic experience with relational databases (e.g., SQL Server) and Agile delivery tools such as Azure DevOps

Performance Traits: 

• Strong analytical and problem-solving skills, with eagerness to learn complex systems
• Collaborative mindset and ability to work effectively in a global, cross-functional environment
• Clear written and verbal communication skills, with the ability to explain technical concepts at an appropriate level
• Openness to feedback and commitment to continuous skill development

Additional Information:

• May require participation in global calls during early mornings or late evenings as needed for coordination with cross-region teams

The typical pay scale for this position in Chicago is between $76,200 and $100,700, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified. 

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Salary : $76,200 - $100,700