What are the responsibilities and job description for the Vehicle Service Advisor position at Mayer Automotive Group?
Vehicle Service Advisor - Marion Toyota
Marion, Il 62959
Full-Time - 5 Days per week (Rotate Saturdays)
Salary Plus No Cap Commissions - $56,000 - $72,000 / Begin with Training Pay
Build a Career Where Your Effort, Growth, and Success Matter
Are you someone who enjoys learning new technology; solving problems, and taking pride in doing your best every day? Do you confidently master technology & software platforms, make informed decisions and enjoy creating
a better ownership experience for customers? Are you ready to achieve professional purpose vs. just filling a shift?
What Makes Our Best Advisors Successful
- Curious with a desire to learn.
- Motivated by goals and personal achievement.
- Comfortable with technology, new processes and software platforms.
- Confident communicators who enjoy helping people.
- Organized and detail-focused during simultaneous tasking.
- Skilled at navigating complex interactions/turning challenging moments into positive resolutions/customer de-escalation abilities.
- Open to coaching and continuous improvement. Professional, dependable, and committed to doing things right
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What You Will Do
- Build relationships with service customers while creating a positive service experience.
- Listen carefully and understand customer concerns.
- Explain recommended services clearly and professionally.
- Use multiple dealership technology and digital tools.
- Partner with technicians and team members.
- Submit repair claims. Maintain accurate customer and repair information. If You're a Good
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Marion Toyota provides Medical/Dental/Vision & Life Insurance Options/Paid Time Off (Holiday/Personal/Vacation /401K Retirement Savings Options/Employee Discounts/Continued Coaching/Training and Career Path Opportunities!
Salary : $60,000 - $72,000