Food & Beverage Manager

Food & Beverage Manager

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Food & Beverage Manager oversees all food and beverage operations within the hotel, ensuring the delivery of exceptional guest experiences while maximizing profitability. 

This role includes responsibility for managing staff, maintaining quality standards, collaborating on menus, ensuring compliance with health and safety regulations, and driving revenue through innovative strategies. 

In addition, this position will take a leadership role in the development and execution of the bar program across The Terrace Restaurant, Maybourne Bar, and Whiskey Bar, In Room Dining with a focus on innovation, training, vendor partnerships, and increasing beverage-driven revenue.

Roles and Responsibilities

Core functions of the position, but are not limited to the following;

Food & Beverage Operations

1. Oversee daily food and beverage operations, including restaurant(s), bar(s), and room service 
2. Ensure all services meet or exceed guest expectations in quality, consistency, and hospitality 
3. Maintain a visible presence on the floor to support operations and engage with guests 
4. Address guest feedback promptly and effectively to ensure high satisfaction levels

Bar Program Leadership (Expanded Scope)

1. Lead and manage the bar program across Terrace Restaurant, Maybourne Bar, and Whiskey Bar
2. Develop and continuously refine cocktail, wine, spirits, and coffee offerings aligned with seasonal trends and guest preferences 
3. Drive initiatives to increase average check and beverage sales, with a strong focus on upselling and product knowledge
4. Ensure consistency, creativity, and elevated presentation across all bar offerings
5. Collaborate closely with culinary and leadership teams to align food and beverage experiences

Team Leadership, Training & Development

1. Recruit, train, and mentor colleagues, fostering a culture of teamwork, accountability, and excellence 
2. Develop and lead structured training programs for:
3. Wine, spirits, cocktails, and coffee knowledge
4. Service standards and guest engagement
5. Upselling techniques to drive revenue
6. Conduct regular team meetings, performance evaluations, and coaching sessions 
7. Provide constructive feedback, recognition, and ongoing development opportunities 

Scheduling & Staffing

1. Create and manage team schedules to ensure appropriate staffing levels during peak and off-peak periods 
2. Support operational efficiency while maintaining high service standards

Vendor Relationships & Product Management

1. Build and maintain strong relationships with wine, spirits, and coffee vendors
2. Lead sourcing, tastings, and selection of beverage products
3. Coordinate with vendors for pricing, promotions, and product development opportunities
4. Maintain communication with coffee vendors for equipment maintenance and quality consistency

Inventory & Cost Control

1. Monitor inventory levels and manage procurement to ensure consistent supply while minimizing waste 
2. Oversee beverage inventory counts, variance tracking, and cost controls
3. Ensure accurate ordering and stock management across all bar operations
4. Utilize systems such as Micros Symphony and inventory tools as required 

Operational Standards & Maintenance

1. Conduct regular inspections to maintain cleanliness, organization, and safety standards across all outlets 
2. Develop and enforce a bar cleaning and maintenance calendar for all venues
3. Ensure proper handling and maintenance of all bar and coffee equipment
4. Implement and monitor safety protocols related to food, beverage, and equipment handling 

Guest Experience & Revenue Growth

1. Enhance guest satisfaction through personalized and memorable beverage experiences
2. Monitor guest feedback and identify opportunities to improve the bar experience 
3. Collaborate with the marketing team to promote special events, seasonal menus, and beverage-driven activations
4. Identify opportunities to increase revenue through programming, promotions, and service strategies

Compliance & Standards

1. Ensure compliance with all local, state, and company health, safety, and hygiene regulations
2. Maintain full adherence to company policies, procedures, and brand standards

Qualifications

• Bachelor's degree in hospitality management, Business Administration, Culinary Arts, or related field preferred
• 3–5 years of experience in Food & Beverage management within a luxury hotel environment 
• Strong knowledge of wine, spirits, cocktails, and bar operations
• Proven ability to manage teams, drive revenue, and control costs
• Excellent communication and interpersonal skills
• Strong financial acumen, including budgeting and inventory control
• Familiarity with POS systems (Micros Symphony), Evention, and Microsoft Office 
• Knowledge of California labor laws and tip structures preferred
• ServSafe certification or equivalent preferred 

Physical Requirements

• Ability to stand, walk, bend, and remain active for extended periods during shifts 
• Ability to lift and move items up to 40 pounds as needed
• Combination of office-based administrative work and floor-based operational presence 

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

1. Put People at our heart
2. Stay two steps ahead
3. Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

*The Maybourne Beverly Hills participates in E-Verify.*