Maintenance Assistant

Tru By Hilton Mooresville Lake Norman | 117 Alcove Rd. Mooresville, NC 28117

Join Maya Hotels and Take the Next Step in Your Career!

Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels, we are seeking a Maintenance Assistant to play a crucial role in ensuring the safety, functionality, and overall upkeep of the hotel. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!

 Why Join Maya Hotels?

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

Learn more about us at www.mayahotels.com.

What We Offer:

• Medical, Dental and Vision Insurance.
• 100% Employer Paid Life Insurance.
• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. 
• Retirement Savings: 401K with Employer Contribution.
• Employee Perks: Employee Referral Program, hotel discounts, and more!
• Work-Life Balance: Paid Time Off (PTO).
• Competitive salary and performance-based bonuses.
• Career growth opportunities within the Maya Hotels family.
• A supportive and friendly work environment.
• The chance to work with ten well-respected hotel brands.

Job Description:

Essential Duties and Responsibilities: 

Daily Operations & Preventative Maintenance

• Assist with routine inspections of guest rooms, hallways, public spaces, and mechanical equipment.
• Complete daily work orders and minor repairs including painting, plumbing, HVAC filter changes, light fixture replacements, and general carpentry.
• Support the engineering team in performing preventative maintenance tasks according to the established schedule.
• Help maintain equipment logs, inventory, and proper storage of supplies.

 Guest Support & Room Care

• Respond quickly and professionally to guest service requests related to room maintenance issues.
• Help ensure all rooms meet brand standards for functionality, cleanliness, and safety.
• Provide courteous and efficient service, maintaining a professional and friendly demeanor.

 Safety & Compliance

• Follow all safety procedures, including lockout/tagout, fire safety, and chemical handling.
• Report hazards, maintenance needs, or unsafe practices to the Chief Engineer or General Manager.
• Help maintain the hotel grounds and outdoor areas, including sidewalks, parking lot, and landscaping upkeep as assigned.
• Participate in emergency response procedures, including fire alarms, floods, and weather events.

 Teamwork & Professionalism

• Work collaboratively with housekeeping and front desk staff to resolve guest issues.
• Maintain clean and organized maintenance shop and storage areas.
• Wear the proper uniform and protective equipment; follow grooming and appearance standards according to Maya Hotels and Hilton brand policy.
• Assist with vendor coordination and deliveries when needed.

 Education, Skills and Abilities:

• Education: High School diploma or GED preferred, technical training a plus. 
• Experience: Previous experience in maintenance, custodial work, or a trade (HVAC, plumbing, electrical) preferred.
• Technical Skills: Basic knowledge of tools, building systems, and repair techniques. 
• Analytical & Problem-Solving: Ability to work independently and prioritize multiple tasks in a fast-paced environment.
• Communication & Collaboration: Strong interpersonal and teamwork skills to coordinate across departments.

 Physical Requirements:

• Ability to stand, walk, climb, push, pull, and lift heavy objects for extended periods.
• Ability to lift and carry up to 50 lbs. (e.g., tools, equipment, and materials).
• Comfortable working in various environments, including outdoors, confined spaces, and mechanical rooms.
• Ability to perform repetitive tasks and work in varying temperatures.

Ready to Join the Team?

Apply today, we look forward to welcoming you to the Maya Hotels Family!

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.