What are the responsibilities and job description for the Restaurant Manager position at May Brands Dunkin'?
To be considered, please submit your application at www.maybrands.com
There are several Restaurant Manager roles available to apply to at several locations spanning across the NEPA and State College markets.
Company Description
May Brands Dunkin' is a proud franchisee of Dunkin’, committed to delivering quality coffee, beverages, and baked goods to customers. As part of a global brand, we strive to provide exceptional guest experiences and uphold Dunkin's high standards of hospitality. Our dedicated team works to create a welcoming, friendly environment for both customers and employees. We emphasize growth and development opportunities for our staff to support their professional journey.
Role Description
This is a full-time, on-site Restaurant Manager role. The Restaurant Manager will oversee daily operations, ensure compliance with company standards, and lead the team to provide excellent customer service. Responsibilities include managing staffing and scheduling, maintaining inventory, monitoring food and beverage quality, and delivering an outstanding guest experience. The role also involves implementing strategies to achieve sales targets and fostering a positive work environment that supports team performance and professional growth.
Qualifications
- Strong skills in Customer Satisfaction and Customer Service to ensure a high-quality guest experience.
- Experience in Hiring and team management to build and support a well-functioning team.
- Excellent Communication skills for effective team leadership and customer interactions.
- Knowledge and expertise in Food & Beverage service to uphold quality and standards.
- Proven leadership abilities, problem-solving skills, and a results-driven mindset.
- Experience in the foodservice industry, with a preference for prior managerial roles.
- Flexibility to work a variety of shifts, including weekends and holidays.
- High school diploma or equivalent is required; additional certifications in hospitality management are a plus.
Benefits of working for May Brands Dunkin':
- Competitive salary with performance-based bonus opportunities
- Clear career growth path within a rapidly expanding franchise organization
- Hands-on leadership development and ongoing training programs
- Supportive team culture focused on recognition and internal promotion
- Opportunity to lead and shape high-performing teams in your community
- Flexible scheduling
- Employee discounts and perks across all May Brands locations
- Access to company-sponsored initiatives that prioritize hospitality and guest experience excellence
- Stability and security with an established, multi-unit Dunkin’ franchise