What are the responsibilities and job description for the Receptionist/Office Assistant position at Maxwell Card Technology?
About us
Maxwell Card Technology makes electronic payments easy. We go beyond POS terminals and provide field service, end-to-end asset management and POS supplies to ensure electronic payment system fits our customer's needs.
We are looking for individuals who are reliable, hardworking, customer focus, quality oriented and responsible to join our team. This is a great opportunity for individuals who are passionate about technology.
Successful candidates will have a passion for great customer care and thrive on exceeding the expectations of their customer on every call.
Job Duties:
- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
- Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
- Take and record telephone, e-mail, or written messages for staff members.
- Type forms, letters, reports, and memos as necessary.
- Take order over the phone
- Receive and distribute all forms of paper correspondence.
- Organize, maintain, and coordinate office records and files in their proper locations.
- Where necessary, assist in the compilation of data for various reports.
- Coordinate the logistical aspects of departmental programs, such as meetings, seminars, workshops, special projects, and events.
- Arrange and book meetings in boardrooms, off-site conference halls, and other locations; ensure the appropriate presentation equipment is there.
- As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
- Provide information to staff and/or clients about special activities.
- Schedule appointments for interviews.
- Ensure all forms and reports are completed as needed.
- Ensure that the appropriate evacuation procedures are carried out in the event of an emergency.
- Observe and report any security issues to the Office Manager.
- Arrange travel bookings via approved providers, distribute tickets to staff, and post incurred expenses to the summary sheet.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
- Maintain the reception in a tidy and presentable manner.
- Accept and monitor inbound shipments as necessary.
Requirements:
- High school diploma or GED, or an acceptable combination of education and experience.
- 3 years of direct work experience in a receptionist capacity.
- Strong knowledge of general office procedures involving procurement, travel arrangements, budget management, and so on.
- Superior typing and dicta-typing skills
- Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
- Able to maintain filing systems and basic databases.
- Excellent analytical and problem-solving skills.
- Meticulous records maintenance skills.
- Superior telephone manners and strong interpersonal skills.
- Strong written and verbal skills to communicate with all levels of the organization and its executive team.
- Strong customer service orientation.
Working conditions:
- Ability to attend and conduct presentations.
- Able to occasionally lift items as heavy as 50 lbs.
- Manual dexterity required to use desktop computer and peripherals.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $17
