Leasing Agent

Maxus Properties is seeking to hire a leasing consultant for Commerce Tower Apartments in Kansas City, Missouri.

Who We Are:

Maxus Properties, established in 1987, manages a diverse portfolio of rental housing, encompassing both market-rate and affordable properties. We specialize in revitalizing underperforming assets. Our mission is to enhance property value through a combination of experienced personnel and advanced technology, with a strong focus on achieving high resident retention and occupancy rates.

Scope and Purpose:

Leasing Consultants market and lease apartments while maintaining positive relations with residents. Their responsibilities include showcasing units, conducting property tours, handling inquiries and applications, assisting with move-ins, and fostering community through events. By building strong relationships and ensuring satisfaction, they play a vital role in the success and reputation of the properties.

Duties and Responsibilities:

• Manage most aspects of the leasing process, including greeting guests and recording all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are ready to demonstrate effectively and lease apartments, processing applications, and completing move-in/lease paperwork/inspections.
• Respond to phone and email inquiries about leasing information, maintenance requests, and resident concerns. Use good judgment to know when to escalate matters to the property manager.
• Maintain courteous communications, follow up, and document correspondence with residents, applicants, prospects, vendors, and representatives of other companies.
• Perform “mystery shops” of competing communities and maintain a market survey.
• Complete all marketing/advertising activities at the direction of the community manager. Assist with social media and reputation management.
• Assisted with resident retention through renewal programs, community events, etc.
• Complete any other projects as needed and under the guidance and direction of the Property Manager.

Qualifications:

• A high school diploma or equivalent is required
• At least two years of experience in the property management industry is required
• At least two years of experience with RealPage or equivalent property management software is required
• Familiarity with Fair Housing and commitment to abiding by all Fair Housing regulations is required
• Rotating Saturdays will be required

Key Skills for Success:

• Effective Communication: Navigating various personality types
• Leadership: Guiding and inspiring others
• Compassion: Understanding and empathizing with team members
• Time Management: Emphasizing punctuality and multitasking
• Discretion: Handling sensitive information with care
• Reliability: Being dependable and consistent
• Creativity: Thinking outside the box
• Ambition: Striving for personal and team growth

All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.