What are the responsibilities and job description for the Site Specialist position at Maxonic, Inc.?
Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Site Specialist.
Job Description:
Job Title: Site Specialist
Job Location: US - Kalamazoo, MI
Responsibilities:
Position Summary:
Full-Time, 40 hours per week , during the hours of 4pm - 12:30am Monday - Friday. Combination of onsite and home office work.
Responsible for the customer service and inventory management aspects of managed services for assigned customers. The primary duty of this position is to support assigned customers by providing accurate inventory stock count, inventory unpacking and storage, and order placement as required to maintain appropriate inventory levels. Other duties may include customer service related activities, such as: order entry, order expediting, customer service call resolution, return goods authorization, processing of backorders, vendor and customer interaction, problem resolution, and other project related support of the Regional Sales Team.
Key Responsibilities:
Conduct regular inventory counts and update inventory levels of on-site customer stock.
Work with customer procurement team to place orders for replacement stock to replenish inventory levels, based upon pre-determined inventory levels and restocking plans.
Unpackage and check incoming inventory to ensure accuracy of order. Re-stock inventory in appropriate storage once received.
Address any discrepancies or concerns through appropriate Client sales reps and/or manager or through appropriate customer contact.
Provide Sales Support for regional sales team, including order entry, order expediting, customer service call resolution, return goods authorization, backorder processing, quote generation and other project-related support.
Positively represent client at all times throughout customer locations
Performs other duties as assigned
Qualifications:
Minimum Requirements/Qualifications:
Strong attention to detail and accuracy required.
Strong organizational skills and time management skills required.
Ability to work in a self-directed environment with little direct supervision required.
Must possess effective oral and written communication skills.
Working knowledge of ERP, and mainframe preferred. Must be able to learn computer systems as required.
Effectively perform duties while acting at all times in accordance with Code of Business Conduct and Ethics, and our values of Integrity, Intensity, Innovation and Involvement.
High school diploma or equivalent.
2 years of inventory management and customer service experience preferred.
Non-Negotiable Hiring Criteria:
Ability to communicate with customers, colleagues, and business partners in a professional manner in verbal and written mode.
Must possess computer proficiency in Word and Excel.
Ability to effectively initiate and prioritize workload.
Able to travel to and work on-site at assigned customer locations required.
Strong orientation to accuracy and detail.
Ability to work in customer stockroom environment for extended periods. Lift up to 25 lbs. regularly independently and with assistance, pallets, etc
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
3 months is covering a maternity leave. However, there is an expansion in the works and the goal is for this contractor to become a FT employee. This would depend on attendance, performance, conduct, attitude, etc.
There will be 1 or 2 Teams interviews. Customer Service is Key- Industry experience is preferred but not required.
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Anil Kumar (anil@maxonic.com / (408) 400-2293 ) for more details.
Job Types: Full-time, Contract
Salary: $22.00 per hour
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Salary : $22 - $0