What are the responsibilities and job description for the Appointment Scheduler position at Maximized Solution, LLC DBA Re-Bath?
You never have a second chance to make a first impression. As Lead Setter, you are the first impression of Re-Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you highly organized, love working in a fast paced environment and have a high attention to detail? Then this is your chance to be the first step in the customer-focused, effortless experience at the Re-Bath franchise in the Maryland/Virginia/DC area.Reporting Structure:This position will report directly to the ownerSchedule:Monday - Friday 9:30-4:00 (includes 30 minute lunch break)100% onsite in Rockville, MDJob CharacteristicsQuickly handle incoming and outgoing phone calls for prospective customers/leads, and schedule appointments in 2-3 platforms for our Design Consultants to meet with customers in their homesVerify qualifying questions and enter information into 2-3 platforms including our Customer Relationship Management (CRM) platform (Salesforce), 2 partner platforms, and OutlookCoordinate any rescheduling sales appointments as neededOpen and close the showroom daily and provide assistance to customersProvide support in office administration and customer serviceQualifications:3-5 years experience as an appointment scheduler2 years of customer service experienceAttention to detail with effective time management and organizational skillsProficient in MS OutlookExperience working with CRM softwareExcellent verbal communication skillsFriendly, enthusiastic, and customer-service orientedSelf-motivated and strong work ethicEnjoys working in a fast paced environmentPay Information: HourlyCompany DescriptionBusiness is booming—and Re-Bath is hiring. We’re seeking talented people to join the Re-Bath family where we foster a culture of flexibility, innovation, and growth.
Salary : $37,000 - $42,250