What are the responsibilities and job description for the Head of Digital Sales Operations position at Maxima Apparel?
Director of Operations at Maxima Apparel Corp
You will play a vital role in our mission to deliver high-quality products efficiently, working with both Domestic and International teams.
Lead Operational Excellence
- Oversight of customer service, data entry, inbound logistics, and outbound logistics processes to ensure top-notch operational performance.
- Management of the Operations department's productivity and Key Performance Indicators (KPIs) to meet and exceed organizational goals.
Manage Order Flow
- Efficient management of the open order file, optimizing inventory management, and conducting regular reviews to ensure timely customer deliveries.
Streamline Shipping
- Development and implementation of shipping best practices, aiming to minimize logistics expenses while adhering to routing manuals and compliance standards.
Data Analysis
- Creation, analysis, and utilization of reporting tools to evaluate various operational aspects, identifying opportunities for improvement.
Process Improvement
- Collaboration with 3PL Partners: Work closely with third-party logistics providers (3PLs) to prioritize shipments, seek new partnerships, negotiate pricing, volumes, and forecasts.
Routing Compliance
- Ensure compliance with customer routing requirements, managing and tracking adherence.
Special Projects
- Undertake special projects as needed, contributing to departmental and organizational initiatives.
Distribution and Operations Expertise
- A proven track record with 5 years of experience in distribution and operations, showcasing deep industry knowledge.
- Team Management Experience: Demonstrated previous experience in effectively managing and leading teams.
- Essential expertise in EDI (Electronic Data Interchange), particularly in Raw Data analysis of 850/860 data.
- Microsoft Suite Proficiency: Strong proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook to navigate and analyze data effectively.
- Process Building Experience: Proven experience in process building, technology development oversight, and successful execution of business plans.
About Maxima Apparel Corp
We are a leading sportswear and licensed apparel brand collective known for its high-quality products. With a primary focus on men's and women's licensed apparel, outerwear, and headwear, we have established a strong presence in the market.
PRO Standard
We are PRO Standard, a licensee affiliated with the NBA, MLB, NFL, NHL, and over 150 esteemed colleges and universities. We stand out as a premium athletic brand, known for its unique lifestyle approach to the Sports Licensed market.