Centralized Services Specialist I

• Accurately enters and/or processes:
• Addresses and/or resolves authorization/order tickets with 24 hours of submission
• Completes Insurance Verification forms within 24 hours of submission
• Assists/obtains all authorizations (initial and re-authorizations) for designated offices
• Re-authorizations should be obtained prior to the next authorization period
• Runs monthly eligibility for identified payers
• Works bill holds for: Authorizations, 485/Supplemental Orders
• Striving for no revenue to be on-hold for lack of authorization for purposes of cash flow and minimizing risk
• Works new Zero Bills by 12pm Thursdays and outstanding Zero Bills timely
• Continuously adds/updates information on payer site
• Enters physician information into Vision within 24 hours and imports new physicians into Echo monthly
• Provides excellent customer service for our office partners, patients, and payers
• Follows all quality processes for department to avoid preventable write-offs
• Performs other duties as assigned

• High school diploma or equivalent
• Experience in medical billing or authorizations preferred
• Quick and accurate alpha/numeric data entry skills
• Must possess the following core competencies:
• Excellent customer service skills
• Attention to detail
• Time management/organizational skills
• Ability to learn on the fly
• Excellent work ethic and commitment to job responsibilities
• Proficiency in Microsoft Office, including working knowledge of Microsoft Word/Excel and Web-enabled applications
• Must present a positive image that reflects well on the organization

Health and Wellness
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security:
Employee Assistance Program, Health Savings Account, 401(k) Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits:
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program