What are the responsibilities and job description for the Service Advisor position at Maxie Price RV?
Company Description
Maxie Price RV is a family-owned and operated company specializing in individual and family services. Located in Loganville, Georgia, Maxie Price RV is dedicated to providing outstanding service to its customers. The company prides itself on offering top-quality experiences for RV enthusiasts and ensuring that every customer interaction is positive and professional. With a strong focus on customer satisfaction, Maxie Price RV has built a reputation as a trusted leader in the RV sales and service industry.
Role Description
This is a full-time, on-site role for a Service Advisor based in Loganville, GA. As a Service Advisor, you will be responsible for ensuring a high level of customer satisfaction by coordinating service appointments, providing accurate information about services, and maintaining clear communication with customers. You will work closely with technicians and team members to ensure aftersales services meet customer expectations and help resolve any concerns in a professional and efficient manner.
Qualifications
- Strong Customer Service, Customer Satisfaction, and Customer-Focused Service skills
- Excellent Communication skills for interacting with customers and team members
- Experience with Aftersales service coordination and support
- Ability to work on-site and collaborate effectively in a team environment
- Proficiency in using service appointment software or systems is an advantage
- Previous experience in a similar customer service or service advisor role is preferred
- High school diploma or equivalent; additional certifications related to customer service or service advisory are a plus