What are the responsibilities and job description for the Seevice advisor position at Maxie Price RV?
Company Description
Maxie Price RV is a reputable individual and family services company dedicated to providing exceptional recreational vehicle solutions. Located in Loganville, Georgia, the company operates from 4601 HWY 78 and focuses on delivering quality service to its customers. Maxie Price RV offers a wide range of RV-related services, ensuring customer satisfaction at every step. With a customer-first approach, the company is a trusted name in the RV industry.
Role Description
This is a full-time Service Advisor role based on-site at Maxie Price RV in Loganville, GA. The Service Advisor will serve as the primary liaison between customers and the service department, ensuring a seamless service experience. Key responsibilities include scheduling service appointments, advising customers on necessary maintenance or repairs, managing repair orders, and maintaining clear communication throughout the service process. The role also involves ensuring customer satisfaction by addressing inquiries, concerns, and providing expert advice on various RV services.
Qualifications
- Strong communication and interpersonal skills to assist and consult with customers effectively
- Customer service experience, attention to detail, and problem-solving abilities
- Basic knowledge of vehicle services, repairs, and maintenance recommendations
- Organizational and time-management skills to coordinate schedules and manage repair orders
- Computer literacy with the ability to use service management software and tools
- Prior experience in automotive, RV, or service advising is highly preferred
- High school diploma or equivalent; further technical training or certifications are a plus