What are the responsibilities and job description for the Inside Sales & Support Representative position at MaxBP?
On-Site Only — Portland, OR (7535 NE Ambassador Place Suite B, near PDX Airport)
Full-time | Monday–Friday | 8 hours/day
2023 Inc. 5000 Fastest Growing Companies
With over 16 years of success, MaxBP is trusted by more than 200 MLB players, 1,000 colleges, and numerous coaches and athletes worldwide. We’ve been featured on the 2023 Inc. 5000 list of the fastest-growing companies in the U.S.
We're looking for a sales closer — someone who knows how to prospect, follow up, and close deals with confidence. This is a high-impact in-office position based at our Portland, OR, Headquarters, where you'll collaborate with our team and drive revenue across both of our brands.
If you don’t like making calls or don’t have proven sales experience, this role isn’t for you.
What You’ll Do:
- Call Coaches, Athletic Directors & Parents: Reach out to high school, college, and pro-level coaches/Athletic Directors as well as parents and coaches of youth and travel ball teams to introduce them to MaxBP and our products. Many already know our name — now it’s your job to help them buy.
- Upsell & Cross-Sell: Engage with customers who order from our websites and increase average order size by recommending balls, bats, second machines, accessories, or related products from Frost Gear.
- Inbound Lead Follow-Up: Call, text, and email every chat inquiry or form submission to convert interest into sales.
- Customer Development: Follow up with buyers post-purchase to ensure satisfaction, ask for reviews, get referrals, and generate repeat sales.
- Social Selling: Use LinkedIn, Instagram, and Facebook to find and engage potential leads.
- Event Sales & Demos: Attend major events (NFCA, ABCA, MLB Winter Meetings, etc.) and conduct on-site demos at schools, fields, and conventions when needed.
Tools We Use:
- HubSpot CRM – track calls, deals, and follow-ups
- Gmail & Google Workspace – email, spreadsheets, and collaboration
- Shopify – check customer order history, abandoned carts, upsell opportunities
- Slack – team communication
- Google Search – research coaches and schools before calls
Who We’re Looking For:
- Proven Sales Experience – you know how to hit numbers, close deals, and manage a pipeline
- Great Communicator – you’re energized by talking to people and building relationships
- Confident Closer – you’re not afraid to ask for the sale (and the upsell)
- Disciplined & Driven – you thrive in a fast-paced, goal-oriented sales environment
- Sports Background a Bonus – baseball/softball knowledge is helpful, but not required
Compensation & Benefits:
- Salary Commission
- 3 Weeks PTO (starting month 4)
- Paid Day Off on Your Birthday (starting in year 2)
- 8 Paid Holidays (2025)
- 401(k) (eligible month 4)
- Health, Dental, Vision Insurance (after 90 days)
- Laptop, Phone & Office Equipment Provided as Needed
Ready to Join a Winning Team?
This is your opportunity to work for one of the fastest-growing sports companies in the country — in a role where your hustle directly drives growth. If you're ready to take ownership of your results and make a meaningful impact, we want to hear from you.
Apply now — and while you’re at it, let us know which customer review on our site stood out most to you.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.