What are the responsibilities and job description for the Service Advisor position at Maxat Hybrid Repair?
Company Description
Maxat Hybrid Repair specializes in providing top-tier repair services for hybrid vehicles, ranging from complex hybrid battery issues to routine maintenance like oil changes. Known for delivering outstanding automotive service, the shop is rapidly building a strong reputation in the local community. Located in West Sacramento, CA, Maxat Hybrid Repair is committed to providing high-quality work at competitive prices. The team takes pride in ensuring customer satisfaction and strives to earn customer trust through excellence and affordability.
Role Description
This is a part-time, on-site position based in West Sacramento, CA. The Service Advisor will act as a key point of contact for customers, delivering excellent customer service and ensuring their satisfaction throughout the automotive repair process. Responsibilities include providing detailed information about services, coordinating with technicians, handling aftersales follow-ups, and addressing customer inquiries and concerns. The role also focuses on maintaining a customer-focused and professional environment.
Qualifications
- Strong customer service and sales skills
- Excellent verbal and written communication skills
- Ability to multi-task in a fast-paced environment
- Professional appearance and positive attitude
- Team-oriented with a strong work ethic
- Comfortable using dealership management systems and technology
- Proficient with automotive terminology and repair processes is a plus
- Availability to work on-site in West Sacramento, CA
- ASE Certification is a plus
- Knowledge of Russian language strongly desired
What We’re Looking For
- Service Advisor experience (automotive dealership experience preferred)
- Strong knowledge of automotive systems and maintenance services
- Proven ability to meet and exceed sales and customer satisfaction goals
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Valid driver’s license and clean driving record
What We Offer:
- Full Time Posibility
- Competitive pay
- 401(k)
- Health insurance
- Vision insurance
- Dental insurance
- Paid sick time
- PTO