Relationship Manager

Join MAX Surgical Specialty Management, an innovative leader in the healthcare industry, as we embark on an exhilarating journey of growth and expansion! We are seeking a motivated and dynamic individual to join our Operations Management Team as Relationship Manager.

What You'll Do:

We are seeking a motivated and dynamic individual to join our Operations Team as a Relationship Manager. The ideal candidate will have a strong passion for building and maintaining relationships with key Internal and External Stakeholders, driving patient volume, and helping drive the growth of our practice(s) through strategic outreach efforts. As the Relationship Manager, you will play a pivotal role in expanding our patient base and enhancing our practice's reputation within the community.

The successful candidate will be able to:

Referral Relationship Generation:

• Assist to develop and execute a comprehensive strategy to establish and nurture referral relationships with
  
  
  
  

dentists, physicians, medical professionals, and other relevant stakeholders.

• Regularly communicate with potential referring partners to foster strong connections and ensure a
  
  
  
  

consistent flow of patient referrals.

• Identify opportunities to collaborate on seminars, workshops, and events that educate referring partners
  
  
  
  

About Our Oral Surgery Services.

Community Engagement:

• Represent the Company at local community events including health fairs, and professional networking
  
  
  
  

gatherings to increase visibility and create awareness about our services.

• Establish partnerships with local organizations, schools, and businesses to promote our practice and create
  
  
  
  

a positive impact on the community.

Marketing and Outreach Strategies:

• Collaborate with marketing team to create and implement targeted marketing campaigns that highlight our practice's
  
  
  
  

expertise and value proposition.

• Utilize social media, email marketing, and other digital platforms to engage with potential patients and referring partners
  
  
  
  

Tracking and Analysis:

• Monitor and analyze the effectiveness of outreach initiatives, referral sources, and marketing campaigns,
  
  
  
  

adjusting strategies as needed to optimize results.

• Provide regular reports to the Operations & Practice Management team, outlining key performance metrics
  
  
  
  

and growth trends to identify areas for improvement or expansion.

Relationship Management:

• Foster and maintain strong relationships with referring partners, addressing their needs, concerns, and
  
  
  
  

feedback to ensure a positive and productive collaboration.

• Function as a liaison between the oral surgery practice and referring partners, facilitating open
  
  
  
  

communication, and streamlined patient referrals.

• Maintaining a deep understanding of the industry and the company’s products/services that best suit the
  
  
  
  

client’s needs.

• Perform any and all other duties as assigned
  
  
  
  

What You’ll Bring:

• Bachelor’s degree in business, Marketing, Communications, or a related field
• Proven history of developing and managing successful referral relationships within the healthcare, medical,
  
  
  
  

or other industry.

• Previous experience in the healthcare field; Oral Surgery a plus
• Strong verbal and written communication skills are essential for conveying complex ideas and building
  
  
  
  

rapport with clients.

• Must have valid driver license, reliable transportation and willing to travel up to 80%
• Strong networking abilities and a natural aptitude for building and maintaining professional relationships
• Initiative-taking and purposeful with the ability to work independently and as part of a team
• Proficiency in utilizing digital marketing tools and platforms
  
  
  
  

Perks of the Job:

• Highly competitive salaries & annual performance bonus and compensation reviews annually
• Competitive health insurance and benefits, including medical, dental, vision, disability, and more
• 401k retirement savings plan that includes employer match
• Generous Paid Time Off, sick leave, and paid holidays
• Advance your career growth with opportunities in the most extensive growing oral surgery practice in the
  
  
  
  

Northeast

About MAX Surgical Specialty Management:

Established in September 2022 as the Northeast region’s first oral and maxillofacial surgery-only specialty platform, MAX Surgical Specialty Management is a surgeon-led management services organization developed with clinical and surgeon autonomy at its core. Today, MAX supports surgeons across New Jersey, New York, Pennsylvania, Vermont and Connecticut, enabling practices to channel resources, skills and knowledge within the oral surgery specialty, leading industry advancements and delivering the highest standard of patient care. Surgeons have access to a curated network that allows them to collaborate with and work alongside a diverse pool of highly skilled peers who are leaders in their specialty. MAX safeguards surgeons’ independence while offering robust support systems, access to advanced technology and opportunities for financial growth.

Integrity-driven. Patient-focused. Experience the difference at www.max-ssm.com.

MAX Surgical Specialty Management is an equal opportunity employer committed to providing fair employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic. We welcome diversity and encourage applicants from all backgrounds. Our inclusive environment values and empowers every employee to contribute to our mission.  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.