Senior Store Manager - Mavi, Alderwood Mall

Senior Store Manager (Full-Time)

Location: Alderwood — Lynnwood, Washington

Reports to: Area Manager, West Coast

Role Overview

As the Senior Store Manager at Mavi’s Alderwood location, you will be more than a retail leader—you will be a brand ambassador, commercial driver, community builder, and talent developer.

This highly visible leadership role is responsible for growing Mavi’s presence as a newer-to-market retail brand, delivering an exceptional customer experience, developing a high-performing leadership team, and ensuring consistent operational excellence.

Working closely with the Area Manager and Director of Retail, you will translate company priorities into effective store-level action. You will use sales and operational insights to identify opportunities, build local partnerships and marketing initiatives, and establish Mavi as a meaningful part of the Alderwood and greater Seattle-area community.

What Makes a Great Mavi Senior Store Manager?

Customer-Focus

• Builds lasting relationships with new customers and loyal clients.
• Uses customer feedback and shopping patterns to improve the store experience.

Entrepreneurial Brand Builder

• Brings experience establishing, or growing, a newer-to-market retail brand.
• Thinks proactively and identifies opportunities to increase brand awareness, traffic, conversion, and customer loyalty.
• Develops local partnerships, marketing initiatives, and community events that connect Mavi with the surrounding market.

Inspirational People Leader

• Leads by example and creates clarity, accountability, and enthusiasm.
• Coaches and develops managers and emerging leaders, strengthening the store’s leadership pipeline.
• Builds an inclusive, engaged, and performance-oriented team culture.

As well as..

• Demonstrates a strong understanding of sales, conversion, traffic, average transaction value, units per transaction, payroll, inventory, and profitability.
• Maintains accountability for achieving or exceeding store sales and profitability goals.
• Collaborates with broader retail corporate partners to execute business initiatives and support the continued growth of the store.
• Shares insights and best practices that support the wider retail organization.
• Maintains high standards across visual merchandising, stockroom organization, inventory management, and sales-floor execution.
• Agile and solutions-oriented
• Thrives in a fast-paced environment with shifting priorities.
• Is passionate about fashion, denim, and the Mavi brand.
• Brings Mavi’s Fit, Fabric, Foundation philosophy to life for customers and employees.

Key Responsibilities

Business and Team Leadership

• Own the overall performance of the Alderwood store, including sales, profitability, payroll, expenses, conversion, productivity, and customer experience.
• Translate business insights into measurable action plans, regularly assessing progress and adjusting strategies..
• Evaluate the effectiveness of local initiatives and use results to improve future programming.
• Lead, coach, and develop the store’s management team, creating clear expectations and individual development plans.
• Create effective succession and staffing plans that support the store’s current and future needs.
• Lead the team in delivering an exceptional and authentic customer experience.
• Partner with HR, Merchandising, Operations, IT, Marketing, and other support teams to execute company initiatives.

Required Skills and Qualifications

• Significant retail management experience, preferably within fashion, denim, or lifestyle retail.
• Proven success leading a high-volume or strategically important retail location.
• Demonstrated track record of meeting or exceeding sales, profitability, and KPI goals.
• Experience helping launch, establish, or grow a newer-to-market retail brand or location.
• Experience developing local partnerships, marketing initiatives, events, or community-engagement programs that drive awareness and traffic.
• Strong commercial acumen with the ability to interpret sales and operational metrics, identify opportunities, and develop effective action plans.
• Proven ability to coach and develop managers, emerging leaders, and high-performing teams.
• Strong recruitment, performance-management, succession-planning, and talent-retention capabilities.
• Comprehensive knowledge of retail operations, including scheduling, payroll, inventory management, loss prevention, and visual merchandising.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Ability to build effective partnerships with senior retail leadership and cross-functional support teams.
• Entrepreneurial mindset with a high degree of initiative, ownership, and accountability.
• Passion for fashion and a genuine interest in denim and the Mavi brand.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift or move objects weighing up to 40 pounds, with or without reasonable accommodation.