What are the responsibilities and job description for the Cage Main Banker - Wendover position at Maverick NV LLC?
Description
At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.
Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)
The Cage Main Banker provides friendly, efficient, accurate customer service to guests and co-workers through the process of chip cashing, check cashing, and making simple exchanges. It is a fun job for a public-orientated individual and requires the ability to handle multiple tasks at any given point in a timely manner.
Responsibilities include but are not limited to:
- Greet customers in a timely manner with positive service skills.
- Issue money to floor or shift personnel according to internal control procedures.
- Cash checks, payroll and personal, according to internal control policies and Gambling Commission regulations.
- Redeem gaming chips from persons in exchange for currency or coin; receive checks and other cash equivalents (e.g. debit card, cash & win) from persons in exchange for currency or coin.
- Responsible for the proper completion of fills and credits to and from the gaming floor and slots jackpots and for signing and ensuring the accuracy on required forms.
- Maintain and control security of keys for cage.
- Maintain knowledge on marketing promotions.
- Document all transactions with accuracy
- Check cashing payroll and personal
- Chip/Coin usage purchases or redemptions
- Transactions computer entry
- Pit and poker fills credits and exchanges slot jackpots fill
- Marketing promotional knowledge
- Maintain customer and business confidentiality
- Title 31 training and retraining and compliance
- Safety awareness constant training and compliance
- Management of supplies and work area necessary to complete work
- Verbal and aesthetically pleasing communication skills
- Perform related and or other duties as required
- JDU Redemption Kiosk Knowledge (fills rollover)
- Keno Knowledge (cashing tickets)
- Cover shifts as needed
- Arcade Drop
Requirements
To be successful in this role, you should have previous experience and knowledge that includes:
- High School Diploma or equivalent experience.
- Previous experience with cash handling.
- Two years prior customer service experience, preferred.
- Previous 10-key, office machines, computer, internal radio usage, and phone usage experience preferred.
- Ability to obtain and maintain State of Nevada Gaming Card.
- Be 21 years of age and High School graduate or GED
- Ability to obtain and maintain State of Nevada Gaming Card.
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness, and work with a minimum of supervision.
- Outgoing personality, positive attitude strong communication skills, and pleasant/clean appearance.
- Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.
- Punctuality and regular and reliable attendance.
- Honesty and Integrity
- Accurate, efficient mathematical computation and cash-handling.
- Record-keeping or bookkeeping skills
- 10-key; office machines; computer/keyboard; internal radio usage; phone usage
- Title 31 Training
- Constant Safety Awareness Training (includes MSDS)
Team Members Will Enjoy:
• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!