Table Games Floor Supervisor - Wendover

Job Type

Full-time, Part-time

Description

Team Members Will Enjoy:

• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!
  
  

Table Games Floor Supervisor oversee table games operations with emphasis on guest service. Ensure adherence to Nevada Gaming Control Board regulations and Company policies and procedures. With a special emphasis on security and the ability to protect the integrity of the games. Works between Wendover Nugget & Red Garter if needed.

ESSENTIAL JOB FUNCTIONS: The duties listed below are examples of the work typically performed by an employee in this position.

• Directly supervise dealers.
• Monitor all procedures governing the opening and closing of games and shift changes.
• Ensure that games are supplied with adequate and operable equipment.
• Ensure that the integrity of the game is protected at all times.
• Communicate with incoming/outgoing shift supervisors about players.
• Report violations, irregularities or suspicious activities to Director of Table Games, Surveillance, Security, or MOD.
• Make credits and pit fills when needed.
• Promote positive customer and employee relations.
• May explain and interpret operating rules of house to Casino guests.
• Provide assistance and expertise when dealing with concerns or disputes between customers and the game/house.
• Tend to the needs of the players, such as drinks, players card, etc. by communicating with other departments.
• Watch players for intoxication, card counters, or other suspicious activities.
• Record high action players.
• Must make sure the dealers are dealing all game types according to the procedures set by the casino.
• Records Table chip tray inventories at the beginning and end of shift.
• 24 Hour Drop
• Verifies accuracy of fills brought to or credit taken from a gaming table chip tray.
• Safeguards contents of table tip tray.
• Observes opening and closing of games and monitors games operation.
• Fill in credit slips/guest drafts.
• Title 31 training, re-training, and compliance.
• Performs related and/or other duties as required.
  
  

Requirements

• Be 21 years of age and High School graduate or GED
• Ability to obtain and maintain State of Nevada Gaming Card.
• In -depth knowledge of 21, 3 Card Poker, Craps and roulette.
• Must be knowledgeable with all State Gaming rules and regulations.
• Honesty and Integrity.
• Title 31 Training.
• Must be able to speak, read, write and understand English.
• Must be able to make quick decisions.
• Must be able to maintain confidentiality.
• Must provide excellent customer service and respond calmly.
• Must have experience in employee scheduling, training, disciplinary actions, and supervising.
• Must have excellent customer service skills.
• Must have thorough knowledge and understanding of all table games and gaming regulations.
• Ability to perform certain math skills in a timely manner.
• Must have at least two years previous experience of related casino experience.
• Must be able to stand or walk for 8 hours.
  
  

Salary Description

$20 per hour