Information Systems Architect

Job Title: Information Systems Architect
Work location: Fully remote at this time. Must be onsite for training and obtaining a security badge (first 2 days)
Duration: 12 months, with the possibility of extension
Terms: W2 position.
Candidate location: Open to nationwide candidates who are comfortable working Eastern time zone hours. Must be able to relocate to SC if required.

Project scope:

• The project supports the design, development, administration, and ongoing operation of AWS-hosted applications, infrastructure, and services.
• The AWS Developer / Administrator will be responsible for supporting cloud-native and hybrid workloads, ensuring secure and compliant operations, and enabling scalable solutions across multiple AWS services.
• The role will support production and non-production environments and must ensure alignment with applicable security standards, architectural guidelines, and operational best practices. 

Position summary:

• The AWS Developer / Administrator will provide technical expertise for the design, development, deployment, administration, and support of Amazon Web Services (AWS) environments.
• This role works closely with cloud engineering, application development, security, and operations teams to deliver secure, resilient, and scalable cloud solutions.
• The candidate will support AWS infrastructure, application services, integrations, and automation efforts, while ensuring operational stability, performance, and compliance with organizational and regulatory requirements. 

Required education/certifications:

• AWS Certified Solutions Architect - Professional
• OR AWS Certified DevOps Engineer – Professional 

Preferred education/certifications:

• Microsoft Certified Azure Solutions Architect (AZ-305) 

Required skills:

• 6 years of experience supporting enterprise systems
• 3 years of hands-on AWS experience in development or administration
• 3 years of experience with AWS core services (EC2, VPC, IAM, S3, and Lambda)
• 3 years of experience with Amazon Connect and/or contact center technologies
• 3 years of experience integrating APIs, serverless functions, and cloud-native services
• 3 years of experience with Infrastructure as Code and automation
• 3 years of experience with security best practices, logging, and monitoring in AWS
• 3 years of experience with scripting (Python, Bash, or equivalent)
• AWS Certified Solutions Architect - Professional OR AWS Certified DevOps Engineer – Professional
• Strong written and verbal communication skills
• Ability to mentor junior engineers
• Strong documentation and operational discipline

Preferred:

• Experience with AI/ML integrations and prompt engineering
• Experience with hybrid cloud or third-party integrations
• Experience with cost optimization and FinOps
• Experience with Microsoft Azure Cloud Services and Hybrid Cloud Architectures
• Microsoft Certified Azure Solutions Architect (AZ-305) 

Major responsibilities include:

• Design, deploy, and administer AWS environments following best practices
• Support AWS account structure, IAM roles, policies, and least-privilege access
• Develop and maintain solutions using AWS services including (but not limited to):
• Amazon EC2, Auto Scaling, and Elastic Load Balancing
• Amazon VPC, subnets, routing, and security controls
• Amazon S3, EBS, EFS, and data lifecycle policies
• AWS Lambda, API Gateway, and serverless architectures
• Amazon CloudWatch, CloudTrail, and AWS Config
• Develop and support Amazon Connect contact center environments, including: Contact flows, queues, routing profiles, and prompts
• Integrations with AWS Lambda, APIs, and external systems
• Call recording, analytics, and troubleshooting
• Design and integrate AI-enabled solutions using Amazon Bedrock where applicable
• Implement Infrastructure as Code (IaC) using CloudFormation, Terraform, or equivalent tools
• Monitor system performance, availability, and cost optimization opportunities
• Troubleshoot and resolve infrastructure and application issues
• Support CI/CD pipelines and automation workflows
• Collaborate with security teams to implement encryption, logging, monitoring, and compliance controls
• Maintain documentation, runbooks, and architectural diagrams
• Provide knowledge transfer and mentoring to team members
• Participate in scheduled maintenance, upgrades, and after-hours support as required 

Environment and tools:

• Amazon Web Services (AWS)
• Amazon Connect
• Amazon Bedrock
• AWS Lambda
• AWS CloudFormation / Terraform
• CloudWatch / CloudTrail
• API Gateway
• CI/CD tools (AWS-native or third-party)
• Git-based version control systems