What are the responsibilities and job description for the Business Process Lead for the Order-to-Cash position at Maven Workforce Inc.?
Overview
We are seeking a Business Process Lead for the Order-to-Cash (OTC) track within our
Supply Chain Process COE supporting a global SAP S/4 transformation. This role will design
and guide OTC processes across order management, pricing, billing, and collections,
ensuring integration with adjacent tracks and alignment to program goals.
Key Responsibilities
Lead design and harmonization of OTC processes across regions.
Facilitate workshops with SMEs to define requirements and conduct fit-gap analysis.
Ensure alignment of OTC design with overall S/4 supply chain and finance
integration.
Deliver key process documentation including flows, SOPs, and readiness materials.
Partner with P2P and Logistics leads to ensure seamless handoffs.
Support testing, cutover, and hypercare activities.
Qualifications
8–10 years of consulting or supply chain process experience, with expertise in OTC.
Previous consulting experience is required; Big 4 or Tier 1 IT services consulting firm
strongly preferred.
Proven experience leading OTC design and rollout as part of ERP-enabled
transformations.
Strong facilitation and stakeholder alignment skills.
Experience in Retail and CPG is required.
SAP ECC/SAP S/4 HANA exposure is a plus.
Additional Requirements
Location: Onsite in Corona, CA (hybrid, in-office Tuesday through Thursday).
Openness to travel for workshops and go-lives.
Education: Bachelor’s degree in Business, Supply Chain, or related field.