What are the responsibilities and job description for the RX Data Entry Clerk position at Maui Jim Sunglasses?
At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service. If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~ The major function of this position is: Daily entry of Rx sunglass orders accurately and quickly into Rx Data Entry software. The essential responsibilities of this position are: Accurately and efficiently input all Rx certificate orders into the Rx data entry software. Ensure that all orders are entered into the system to meet customer service goals and deadlines. Maintain an average of 6 certificate order entries per hour. Review all orders to ensure they are complete and accurate and contact customers as needed to retrieve any missing information. Track all inbound certificate orders as they arrive. Process all RX Credits and work with accounts as needed reviewing credit guidelines. Send back items to accounts that are ineligible for replacement. Assist in Data Entry department for absence coverage. Available Hours: 2nd Shift; Monday-Friday 3:30PM-12:00AM Desired Qualifications: As a guide, indicated below is the preferred education and experience for this position: High School graduate, with data entry experience and 1-3 years in customer service/data entry. Typing speed of 35 wpm or greater. In lieu of education, the following equivalent experience is preferred: 4-5 years of customer service with data entry experience. Typing speed of 35 wpm or greater. Listed below are the particular skills preferred for this position: Strong organizational skills. Attention to detail and accuracy Good hand-eye coordination. Typing – 35 w.p.m. Excellent customer service skills. Work Shift: 2nd Shift (United States of America) Special Language Requirement (If Applicable): At Maui Jim we are passionate about making the best sunglasses in the world and providing customer service like you’ve never seen. We work diligently to attract and retain the brightest individuals in our industry and to foster an environment of encouraged professional development, creative thinking, and growth. The Aloha Spirit is the backbone of our culture, which embraces respect, trust, integrity, and creativity. Didn’t see a suitable opening at this time, but still interested in joining our ‘Ohana? Please tell us about yourself so we can keep you informed about future job openings! Maui Jim is proud to be an equal opportunity workplace. Individuals seeking employment at Maui Jim are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. See also Maui Jim's EEO Policy and EEO is the law. Following applicable Fair Chance laws, Maui Jim will consider for employment qualified applicants with arrest and conviction records. Maui Jim is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at hr.us@mauijim.com. To review our data use practices, visit our Privacy Policy.
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