What are the responsibilities and job description for the Logistics Specialist position at Maui Jim Sunglasses?
At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.
If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~
Major Function of the Position:
To manage all white glove and freight service partnerships, ensuring seamless coordination from pickup to delivery. The role oversees fixture rollouts, transportation provider performance, and the management of the freight audit and bill pay provider, including oversight of the invoice-to-payment cycle. The Logistics Specialist supports cost control initiatives through vendor performance management and continuous process improvement, driving operational excellence and superior customer experience across Maui Jim’s logistics network.
Salary Range: $56,000 to $65,000
Location: On-Site, Peoria, IL
Shift - 1st, Monday - Friday
The essential responsibilities and duties of this position are:
- Oversee all white glove logistics partnerships, including management of fixture deliveries, transfers, and disposals; ensure adherence to brand presentation standards and service-level expectations.
- Serve as business lead for all domestic and international freight programs (Air, Ocean, and LTL); manage freight broker relationships, evaluate bids and spot quotes, and ensure carrier alignment with cost, compliance, and service objectives.
- Lead vendor transitions and RFP trial implementations across logistics partners, providing analytical insight and strategic guidance to ensure successful onboarding and performance outcomes.
- Monitor carrier and service provider performance metrics, identify trends and inefficiencies, and present data-driven recommendations to leadership for process and cost improvements.
- Oversee the freight audit and bill-pay process, partnering with vendors and AP to validate accuracy, resolve discrepancies, and maintain proper G/L mapping and invoice coding logic.
- Maintain carrier pricing and contract documentation; ensure timely updates to the freight audit partner to support accurate auditing and financial reporting. Evaluate and streamline the freight payment cycle, recommending and implementing automation or process enhancements to improve efficiency and reduce manual intervention. Maintain and manage HTS classification and Country of Origin databases, providing data and analysis to support duty rate calculations, costing, and tariff impact reviews.
- Develop and maintain Standard Operating Procedures (SOPs) for inbound, outbound, and white glove operations; cross-train team members on carrier management, cost controls, and service-level standards.
- Act as key liaison between internal departments (Logistics, Sales Support, Purchasing, Finance, and Distribution Centers) and external logistics providers to ensure alignment of goals, expectations, and performance.
- Deliver cost and performance analytics, including freight spend analysis, carrier utilization, and service-level reporting to support business decisions.
- Drive continuous improvement initiatives, leveraging data and best practices to enhance operational efficiency, service quality, and cost management.
- Serve as a functional backup to the Parcel Coordinator and Global Logistics Manager, supporting leadership continuity, duty drawback programs, and project execution as needed.
- Perform other professional duties consistent with the scope and objectives of the role as requested or required.
Desired Qualifications:
Bachelor’s degree in supply chain management, logistics, or related field preferred; in lieu of degree, a minimum of five years of progressive experience in transportation and freight management required.
Proven success managing vendor relationships and service performance, preferably in premium retail or consumer goods industries.
Experience with RFP processes, carrier management, and cost analysis. International trade experience a plus.
Skills Required:
- Strong understanding of carrier management and white glove service logistics.
- SAP and Transportation Management System (TMS) proficiency.
- Excellent communication and relationship management skills.
- Strong initiative and decision-making ability.
- Ability to multi-task and manage competing priorities in a fast-paced environment.
- Demonstrated ability to identify process improvements and implement change.
- Analytical and problem-solving skills with ability to interpret and act on data.
- Commitment to Maui Jim’s culture of teamwork, service, and Aloha Spirit
Special Physical Requirements:
- Ability to utilize a PC and perform detailed data entry.
- Ability to sit for extended periods of time and manage multiple systems concurrently.
Work Shift:
1st Shift (United States of America)
Special Language Requirement (If Applicable):
Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.
Benefits Included:
- Low Insurance Premiums on Medical, Dental, and Vision
- Flexible Spending Accounts
- Health Savings Accounts (with Company Match)
- Short Term and Long-Term Disability
- Voluntary Critical Illness, and Accident Coverages
- Tuition Reimbursement
- Paid Paternity and Maternity Leave
- Paid Time Off
- Paid Holidays
- Company Paid Life AD&D Insurance
- Voluntary Life & AD&D Insurance
- 401K Match
- Paid Bereavement
- Employee Assistance Program
- Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. All plans subject to eligibility requirements.
Salary : $56,000 - $65,000